E Hotel Manager - Four Seasons Resort at The Red Sea, Saudi Arabia

Four Seasons Hotels and Resorts; Saudi Arabia; On-site; SAR 80,000 - 120,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a Staff Accommodation Manager to oversee employee housing at a stunning new resort. This role is vital in creating a comfortable and supportive environment for staff, ensuring high living standards and satisfaction. The successful candidate will manage accommodation facilities, enforce policies, and work closely with the People & Culture team. Join a team dedicated to exceptional guest experiences and employee well-being, where your contributions will significantly impact the overall success of the resort. If you are passionate about hospitality and employee satisfaction, this is the perfect opportunity for you.

Benefits

Competitive net salary

Accommodation provided

Transportation allowance

Schooling allowance

30 days of vacation

10 public holidays

Complimentary employee meals

Medical and life insurance

Employee assistance program

Worldwide complimentary room nights

Qualifications

• 3+ years of experience in hotel management or staff accommodation management.
• Strong communication and organizational skills are essential.

Responsibilities

• Oversee staff accommodation management ensuring cleanliness and safety.
• Coordinate with People & Culture for housing allocation and budget management.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Time-Management Skills

Knowledge of Local Housing Regulations

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Soon to be one of the regions foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

Role Overview

The staff accommodation manager is responsible for overseeing all aspects of employee housing and ensuring a high standard of living for hotel associates. This role is key to providing a comfortable, safe, and supportive environment for staff, contributing to overall employee satisfaction and retention. The Manager will work closely with the People & Culture team to manage accommodation facilities, enforce hotel policies, and ensure staff housing meets Four Seasons standards.

Key Responsibilities

• Oversee the day-to-day management of staff accommodation, ensuring that all living spaces are clean, safe, and comfortable for associates.
• Coordinate with the People & Culture team to ensure the proper allocation of staff housing based on department needs.
• Monitor and manage the maintenance of staff housing facilities, including regular inspections and addressing any repair or cleanliness issues.
• Ensure compliance with all local housing regulations and Four Seasons policies.
• Maintain accurate records of accommodation assignments, transfers, and occupancy.
• Act as a liaison between hotel management and staff regarding housing concerns or complaints, providing timely solutions.
• Manage the staff housing budget, ensuring cost-effective operations without compromising quality.
• Organize and oversee regular deep-cleaning schedules and any necessary refurbishments of staff accommodation.
• Assist in arranging transportation for staff living in off-site accommodations.
• Foster a sense of community and well-being within the staff accommodation environment.
• Support the People & Culture team in employee satisfaction initiatives related to accommodation.

Qualifications & Skills

• Bachelors degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in hotel management or staff accommodation management.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills to effectively manage staff concerns.
• Knowledge of local housing regulations and safety standards.
• Ability to maintain confidentiality and handle sensitive matters with discretion.
• Problem-solving skills with the ability to address concerns efficiently.
• Flexibility to work outside of regular office hours as required.

What We Offer

• Competitive net salary
• Accommodation provided as part of the benefits package
• Transportation allowance
• Schooling allowance and additional family benefits
• 30 days of vacation per year
• 10 days of public holidays per year
• Complimentary employee meals
• Medical and life insurance
• Employee assistance program
• Worldwide complimentary room nights with Four Seasons
• Laundry/dry cleaning for work attire
• Growth and development opportunities