E-Commerce Specialist

SMART Technology Solutions; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

Join a vibrant team at a forward-thinking company where you'll embark on a learning adventure as an E-Commerce Specialist. This role is perfect for those passionate about online shopping and customer service. You'll manage product listings, enhance store performance, and ensure smooth order processing. With a supportive environment that values growth, integrity, and collaboration, your contributions will help shape a smarter digital world. If you're ready to embrace change and deliver exceptional results, this is the opportunity for you!

Benefits

Creative Workspaces

Annual Education Budgets

Work from Home Flexibility

Day 1 Equipment Provision

Qualifications

• 3+ years of experience in e-commerce, sales, and customer service.
• Fluent in Arabic and English, with strong communication skills.

Responsibilities

• Provide top-notch customer support and technical assistance.
• Manage orders and inventory, ensuring product availability.
• Boost sales through client visits and effective strategies.

Skills

E-Commerce Management

Customer Service

Sales Skills

Digital Marketing

Problem-Solving

Attention to Detail

Adaptability

Education

Bachelor's Degree (preferred)

Tools

Salla

Odoo

Job description

????Join the Smart Technology Solutions Crew!???

At Smart Technology Solutions, we provide top-notch IT support for businesses and individuals across the MENA region, with HQ in Jeddah and branches in Riyadh and Africa. Our leadership team is mostly made up of rockstars who started as juniors. We don't just offer you a job; we offer you a learning adventure where you'll grow, evolve, and have fun along the way!

We're on the hunt for passionate, growth-driven, and customer-service-loving people who know how to have fun while delivering results. Sound like you? Keep reading!

????About Us:

We're a vibrant team that believes in growing our own talent. Most of our senior squad started right where you might be in junior roles! We promise more than just a job; we promise a journey filled with learning, laughs, and great coffee. We need someone passionate about learning, development, and customer support. If you're great at embracing change and super committed to delivering awesome results, then we want YOU! ?????

???? We're Hiring: Full-Time E-Commerce Specialist ????

Are you passionate about online shopping, great at customer service, and love closing sales? We're looking for an E-Commerce Specialist to support our online store and take it to the next level! ????????

????Role Overview:

We're seeking a full-time E-commerce Specialist to help us make our online store awesome! You'll be responsible for adding new products, boosting our store's performance, working on SEO, setting up the platform, helping customers, and ensuring orders run smoothly. If you're motivated, detail-oriented, and love handling e-commerce tasks, we want to hear from you!

???? What You'll Be Doing:

• ????Customer Support: Answer inquiries and provide top-notch technical support.
• ????Boost Sales: Help grow our business by visiting potential clients and companies.
• ????Order & Inventory Management: Track daily orders and ensure products are always in stock.

???? What We're Looking For:

• ????+3 years experience in e-commerce, sales, and customer service.
• ???? Fluent in Arabic and English (spoken and written).
• ???? Strong communication & persuasion skills; you know how to win people over fast!
• ?? Punctual and super organized with task follow-ups.
• ???? Has a private car and is ready to move when needed.
• ???? Familiar with Salla and Odoo platforms (a plus but not required).
• ???? Knowledge of digital marketing and social media (preferred, not mandatory).

Desired Attributes:

• Problem-Solving Skills: Ability to identify issues and implement effective solutions. ????
• Attention to Detail: Meticulous in managing product listings and data accuracy. ????
• Adaptability: Willingness to learn and adapt to new technologies and trends. ????

Cultural Fit at SMART:

At SMART, our culture is rooted in our core values. We aim to create a respectful, inclusive, and collaborative environment. Candidates who align with these values will fit seamlessly:

• Respect for Islamic Values and Culture:
• Integrity: Upholding honesty and ethical conduct, guided by Islamic principles.
• Respect: Promoting dignity and mutual respect in all interactions.
• Diversity and Inclusion: Valuing diverse backgrounds and perspectives to foster creativity and innovation.
• Collaboration: Working together to achieve shared goals and build strong relationships.
• Harmony and Teamwork: Promoting a culture of cooperation and mutual support.
• Excellence: Striving for outstanding results and continuous improvement.

????Perks & Benefits:

• ????Cool Workspace: Creative workspaces, well-stocked kitchens, and collaborative environment.
• ????Continuous Learning: Access to annual education budgets, training, courses, conferences, and a Udemy Business account.
• ????Flexibility: Up to 3 days of WFH per month, your choice! ????
• ????Day 1 Equipment: All tools provided from day one to ensure your success! ????

Our Core Values:

• ???? Pursue Growth through Learning
• ???? Be Humble
• ???? Be Adventurous, Creative, and Open-minded
• ???? Embrace the Spirit of Team and Family
• ???? Build Trusted Human Relationships
• ???? Add & Drive Value
• ???? Exceed Expectations (WoW)
• ???? Be Fun and Weird

Join the SMART Crew!

We celebrate diversity and are an equal opportunity employer. We welcome unique talents to our growing family. ????

If you're ready to add your sparkle to our galaxy, apply today, and let's create a smarter, more exciting digital world together! ????????