E Commerce Manager

Almajdouie; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in FMCG is seeking an e-commerce manager to enhance its online sales presence. The role involves developing strategies, managing products, and executing marketing efforts, with a focus on optimizing customer experience and data analysis. Ideal candidates will have expert knowledge in e-commerce, strong analytical skills, and excellent project management capabilities.

Qualifications

• Deep understanding of e-commerce platforms and digital customer behavior.
• Ability to analyze data and drive data-driven decisions.
• Excellent written and verbal communication skills.

Responsibilities

• Develop and implement e-commerce strategies to achieve sales targets.
• Manage product listings and ensure the accuracy of online product information.
• Plan and execute marketing campaigns and promotional activities.

Skills

E-commerce Expertise

Analytical Skills

Communication Skills

Project Management

Negotiation Skills

Problem-Solving

Job description

An e-commerce manager for FMCG (Fast Moving Consumer Goods) products isresponsible for driving online sales and managing the digital presence of a company's products.This involves developing and implementing e-commerce strategies, managing product listings, executing marketing campaigns, and analyzing performance data to optimize online sales and customer experience.

Key Responsibilities:

• E-commerce Strategy & Execution:
• Develop and implement e-commerce strategies to achieve sales targets and grow the online business.
• Product Management:
• Manage product listings, descriptions, and pricing, and ensure the accuracy and appeal of online product information.
• Marketing & Promotion:
• Plan and execute online marketing campaigns, promotional activities, and social media engagement to drive traffic and sales.
• Sales Management:
• Monitor sales, track orders, and manage shipments to ensure timely and accurate fulfillment.
• Customer Experience:
• Optimize the user experience on the online platform, manage customer feedback, and ensure high levels of customer satisfaction.
• Data Analysis & Reporting:
• Analyze website performance, customer behavior, and marketing campaign results to identify areas for improvement and growth.
• Vendor Management:
• Manage relationships with third-party vendors, such as e-commerce platforms and marketing agencies.
• Trend Monitoring:
• Stay updated on the latest e-commerce trends and best practices to ensure the company's online presence remains competitive.
• Collaboration:
• Work closely with various teams, including marketing, sales, logistics, and customer service, to ensure seamless operations and a positive customer experience.

Skills

Essential Skills:

• E-commerce Expertise:
• Deep understanding of e-commerce platforms, online marketing strategies, and digital customer behavior.
• Analytical Skills:
• Ability to analyse data, track performance metrics, and identify trends to drive data-driven decision-making.
• Communication Skills:
• Excellent written and verbal communication skills to effectively communicate with internal teams and external partners.
• Project Management:
• Ability to manage multiple projects simultaneously, meet deadlines, and prioritise tasks.
• Negotiation Skills:
• Ability to negotiate favourable terms with vendors and partners.
• Problem-Solving:
• Ability to identify and resolve issues related to the online platform, customer experience, or order fulfillment.