Director, Program & Partnerships

Riyadh Air | طيران الرياض; Riyadh Region; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading national airline in Saudi Arabia is looking for a visionary leader to create and develop their loyalty program. The role requires significant experience in loyalty schemes, strategic partnerships, and product innovation. The ideal candidate should have over 15 years of experience, including a minimum of 3 years in a leadership position. Join our team to redefine the future of air travel.

Qualifications

• At least 15 years of experience in loyalty programs or similar fields.
• Minimum 3 years in a leadership role.
• Proven ability to design and deliver loyalty propositions.

Responsibilities

• Design and drive the evolution of the loyalty program.
• Craft tier and currency strategies.
• Forge partnerships and align with business goals.

Skills

Leadership in loyalty programs

Commercial partnership development

Product design

Strategic collaboration

Education

Degree qualification

Job description

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About The Role

Ready to redefine loyalty on a global scale?

We are seeking a visionary and commercially astute leader to design and drive the evolution of our loyalty program and partnership ecosystem.

Step into a role where vision meets impact. You’ll design the blueprint of our loyalty program, shaping its architecture, crafting inspiring tier and currency strategies, and forging powerful partnerships that resonate around the world.

You’ll be the driving force behind the program’s evolution, aligning it with bold business ambitions, shifting market dynamics, and constantly evolving guest expectations.

Working at the crossroads of product innovation, strategic collaboration, and performance growth, you’ll partner with marketing, digital, finance, and commercial teams to elevate member experiences and unlock meaningful revenue through premium alliances.

This is your chance to define our loyalty future to expand our global ecosystem, fueling deeper engagement through intelligent personalization, and turning data into loyalty that lasts.

This is more than a loyalty program; it's a brand movement. Join us and lead the journey.

About You

Degree qualified, with significant experience in loyalty programs within aviation, financial services, hospitality, or retail sectors.

You will demonstrate at least 15 years of professional experience in loyalty programs or related fields such as product design or strategy, with at least 3 years in a leadership role.

We’d love to hear from you even more if you have proven ability to design and deliver modern loyalty propositions, develop and manage commercial partnerships, and driving business growth.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.