Director of Spa - Jumeirah Red Sea

Jumeirah; Tabuk; On-site; SAR 120,000 - 180,000; Full time

Job summary

Jumeirah is seeking a Director of Spa to lead operations at its luxury Jumeirah Red Sea property. This role involves managing spa services, developing wellness programs, and ensuring exceptional guest satisfaction. Ideal candidates will have significant experience in luxury hospitality and a strong focus on service excellence.

Benefits

Generous F&B benefits

Reduced hotel rates across global hotels

Attractive employee benefits

Qualifications

• Minimum of 5 years in luxury hospitality focused on spa and wellness operations.
• Proven track record in managing a top-tier spa for at least 3 years.
• Strong financial acumen and a customer-oriented approach.

Responsibilities

• Manage daily spa operations and ensure adherence to standards.
• Develop wellness programs aligned with brand standards.
• Conduct inspections and audits for service enhancements.

Skills

Leadership

Customer Service

Organizational Skills

Financial Acumen

Job description

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job:

An opportunity has arisen for a Director of Spa to join our Team in Jumeirah Red Sea. The main duties and responsibilities of this role:

• Manage day-to-day spa operations, ensuring adherence to standards, policies, and procedures for guest satisfaction and safety.
• Develop wellness programs and menus aligned with brand standards to support business strategy and elevate the SPA product.
• Lead and manage assigned projects to enhance SPA product and brand image.
• Conduct inspections and audits to identify gaps, initiate action plans, and ensure elevated service delivery.
• Drive key strategies within the property to meet targets and align with Jumeirah's overall goals.
• Maintain compliance with health, safety, and environment procedures, ensuring luxurious hospitality services.

About You:

• Minimum of 5 years of experience within the international luxury hospitality industry, with a solid background in spa and wellness operations.
• Proven track record of managing a top-tier spa or wellness resort for at least 3 years, demonstrating commercial focus and consistent delivery of operational targets.
• Strong leadership and people management capabilities, with the ability to influence, communicate effectively, and drive team performance.
• In-depth understanding of integrated wellness models and a demonstrated ability to innovate and align wellness offerings with guest expectations.
• Excellent organisational and time management skills, with strong financial acumen and a customer-oriented approach to delivering exceptional service standards.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.