Director of Rooms – Four Seasons Hotel and Private Residences Jeddah at the Corniche, Saudi Arabia

Four Seasons Hotel and Resorts Gruppe; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

The Four Seasons Hotel and Private Residences Jeddah is seeking a Director of Rooms to join its pre-opening team. This role involves overseeing the Rooms Division, implementing high service standards, and building a strong team to enhance guest experiences. Competitive benefits included in a dynamic work environment.

Benefits

Competitive salary in a tax-free environment

Housing and transportation allowances

30 days of vacation plus public holidays

Paid home leave tickets

Complimentary meals and uniform cleaning

Medical and life insurance

Employee Assistance Program

Opportunities for growth and development

Additional family benefits

Qualifications

• Minimum 3 years in a leadership role within Front Office in luxury hospitality.
• Hotel opening experience preferred.
• Fluency in English required; Arabic a plus.

Responsibilities

• Lead Rooms Division team and oversee Front Office, Guest Services, Concierge, and Housekeeping.
• Ensure implementation of Four Seasons service standards.
• Monitor guest satisfaction and respond to service challenges.

Skills

Leadership

Guest Service

Attention to Detail

Business Acumen

Tools

Opera PMS

HotSOS

BirchStreet

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The project will be located within the Corniche District, where both guests and homeowners will be enchanted by views of the Red Sea and Jeddah’s classic architecture, reflecting the city’s 2000 years of history. Key business hubs, the historic area of Al-Balad, the Tahlia Street shopping district and the Formula 1 Jeddah Street circuit will be in close proximity to the upcoming Four Seasons, giving future travelers and residents alike reason to visit and live in the increasingly popular metropolitan destination, also known as New Jeddah Corniche. Fusing community, convenience and comfort, guests and residents can enjoy Four Seasons renowned service and unrivalled luxury lifestyle experience through the Hotel’s amenity and dining options, including pools, fitness centers, spas, Kids for All Seasons, and multiple restaurants with terraces for open-air dining, an outdoor shisha lounge, a cigar lounge and more.

About the Role
We currently have an opportunity for a Director of Roomsto join the opening leadership team of Four Seasons Hotel and Private Residences Jeddah at the Corniche.
Reporting to the Director of Operations, this role will be responsible for overseeing the full Rooms Division, including Front Desk, Guest Services, Concierge, and Housekeeping operations, ensuring the seamless execution of luxury guest experiences from the day we open.

As a pre-opening leader, you’ll be tasked with building your department from the ground up — including recruitment, training, and SOP implementation. You’ll be a key contributor to the property’s operational readiness and early success.

What You Will Do

• Lead the Rooms Division team and oversee all operational areas: Front Office, Guest Services, Concierge, and Housekeeping.
• Ensure full implementation of Four Seasons service standards through strong leadership, coaching, and training.
• Monitor guest satisfaction and respond to service challenges with a solutions-oriented mindset.
• Identify and execute revenue-generating opportunities across the Rooms Division.
• Manage departmental budgets and forecasting for Front Office revenue and expenses.
• Collaborate closely with other departments to ensure a consistent and personalized guest journey.
• Support the development and engagement of your team to build a culture of excellence and continuous learning.

What You Bring

• A minimum of 3 years in a leadership role within Front Office in a luxury hospitality setting.
• Experience in diverse Rooms Division management roles, with a proven focus on service quality.
• Previous hotel opening experience is highly preferred.
• Working knowledge of Opera PMS, HotSOS, and BirchStreet is an advantage.
• Strong leadership presence with the ability to inspire, coach, and build high-performing teams.
• Exceptional attention to detail, guest service mindset, and business acumen.
• Fluency in English is required; Arabic is a plus.
• Suitable candidates must be eligible to work in Saudi Arabia.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation allowances.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.
• Additional family benefits.

Schedule & Hours
This is a full-time role.