Director of Operations & Pre-Opening

Al Khozama Investment; Riyadh; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading company in the hospitality sector seeks a dedicated professional to oversee pre-opening and operational planning. The role involves coordinating with stakeholders, managing budgets, and ensuring compliance with organizational standards. The ideal candidate will lead recruitment, training, and operational strategies to achieve hospitality targets.

Qualifications

• Experience in planning and budgeting for pre-opening operations.
• Strong coordination skills with stakeholders.

Responsibilities

• Identify operational requirements for pre-opening and develop budgets.
• Manage staffing, procurement, and ensure property readiness for inspections.
• Supervise post-opening operations and compliance with standards.

Skills

Planning

Budgeting

Coordination

Recruitment

Marketing

Job description

The role holder is responsible for ensuring smooth operations, pre-opening, and handover of concerned assets to achieve organizational and hospitality targets in accordance with guidelines.

Key Responsibilities

Planning and Budgeting:

• Identify operational requirements for pre-opening based on organizational and asset-specific plans.
• Develop pre-opening budgets (OS&E) based on identified requirements and resources, including manpower, within budget constraints.
• Create implementation, reporting, and monitoring plans to meet pre-opening goals.
• Coordinate with stakeholders to develop operational strategies, such as pricing.
• Plan and strategize for opening various assets, facilities, and services.

Pre-Opening Planning & Operations:

• Develop organizational and functional structures based on pre-opening needs.
• Manage staffing, recruitment, procurement, and documentation of OS&E.
• Review architectural and operational aspects of the property, including front and back of house, handicap accessibility, ingress/egress.
• Ensure property readiness for inspections, certifications, and licenses, leading application and procurement processes.
• Create pre-opening checklists and identify critical paths to meet timelines and budgets.
• Identify equipment needs (e.g., laundry) and oversee procurement and coordination.
• Develop marketing campaigns, oversee FF&E and OS&E installation, and develop marketing and communication plans.
• Negotiate with vendors for pre-opening procurement.
• Oversee opening ceremonies and post-opening operations, including audits and handovers.
• Lead recruitment, training, and policy development for hotel staff.
• Monitor operational systems (IT, Finance, HR) for effectiveness.
• Report on pre-opening metrics and manage operational risks, implementing mitigation strategies.
• Assess project issues, identify solutions, and communicate status proactively to management.
• Collaborate with operations to ensure clear communication between operator and owner.

Post Opening Hotel Operations:

• Supervise post-opening operations ensuring compliance with standards and conducting inspections.
• Coordinate property maintenance and equipment upkeep.
• Perform additional tasks as directed by the Hospitality Corporate Operations Director to meet organizational objectives.