Director of Operations

Nybl; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company in AI solutions is seeking an Operations Leader to drive its vision in the Middle East. This role involves strategic oversight of KSA operations, ensuring compliance, and fostering innovation across teams. Ideal candidates will have extensive experience in AI and a passion for leadership.

Qualifications

• 10+ years of experience in AI, SaaS, or related fields.
• 5+ years of leadership experience with a focus on team development.
• Strong analytical skills in consumer behavior and marketing strategies.

Responsibilities

• Lead the vision to reach every potential user in the Middle East.
• Own the P&L for the regions and guard CAC and LTV.
• Collaborate with various teams to execute growth strategies.

Skills

Business Acumen

Analytical Skills

Entrepreneurial Mentality

Creative Thinking

Leadership

Fluency in English

Native in Arabic

Job description

We are seeking a visionary leader who harbors a deep passion for technology, believes in the benefits of a global perspective, and possesses the agility to navigate the complexities of the current market landscape. As the Operations Leader, you will not just lead; you will inspire and foster innovation within our team. This position is ideal for someone who thrives in dynamic environments and is proficient in pivoting strategies to execute and maintain sustained engagement and adaptability.

Your mandate will be to make nybl the dominant AI solutions provider in the Middle East. You will have a strategic overview of the entire KSA operations and prioritize our efforts in every market, reaching every potential customer in the region.

You will lead in building the strategy and get into the lowest level of detail to execute plans rapidly. You will partner directly with, and influence Product, Engineering, Analytics, Marketing, Finance, and Support leadership teams. Your leadership will ensure that nybl is the number-one choice for AI solutions in the region.

In this role, you will have the chance to profoundly impact businesses across the KSA region.

What you'll do:

1. Plan, execute, and lead our vision of reaching every potential user in the Middle East with nybl's AI solutions.
2. Be customer-obsessed by observing and listening to your users and devising strategies to solve their problems.
3. Own the P&L for the regions with an eye to guardrails like CAC and LTV.
4. Collaborate with the Product, Engineering, Analytics, Finance, and the C-Suite to identify and execute new growth strategies, set ambitious growth targets, and ensure new initiatives to achieve those targets.
5. Partner with Brand and Performance Marketing to allocate marketing budget across different key online and offline marketing channels in a cost-efficient way to maximize growth.
6. Act as the legal representative of nybl, ensuring each operation is efficient and compliant with local laws and regulations.
7. Develop a well-defined point of view on the competitive landscape in the Middle East and position nybl's value proposition compellingly.

The skills you'll need:

1. 10+ years of experience in a related field to nybl's business (AI, SaaS, IaaS, ML, or app-based solutions).
2. 5+ years of people leadership experience, bringing inspirational qualities and know-how to help individuals reach their full potential.
3. Strong business acumen and analytical skills in consumer behaviors and related marketing strategies and tactics.
4. Ability to make sound business decisions based on multiple options/scenarios and evaluate performance based on data.
5. Entrepreneurial mentality, creative thinking, and the ability to set and execute a strategy autonomously with no playbook for success.
6. A passion for learning and teaching, and excitement about creating opportunities in AI.
7. Fluent in English and native in Arabic.

Company Industry: IT - Software Services

Department / Functional Area: Data Entry, Operations, Back Office Processing

Keywords: Director Of Operations

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