Director of Business Development

Rotana Hotel Management Corporation PJSC; Makkah Al Mukarramah; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading hotel management company in Saudi Arabia is looking for a passionate Director of Business Development. This role requires a proactive sales professional who will drive business opportunities and lead MICE initiatives, ensuring exceptional customer satisfaction and achieving revenue goals.

Qualifications

• Minimum of two years of postgraduate work experience, ideally within the hotel industry.
• Proficiency in English and basic computer literacy required.
• Additional language skills are an asset.

Responsibilities

• Oversee business requirements of top-producing accounts through sales actions.
• Implement and execute sales action plans to promote hotel facilities.
• Prepare yearly sales plan with executive committee.

Skills

Sales Skills

Customer Service

Presentation Skills

Communication Skills

Flexibility

Integrity

Team Building

Adaptability

Customer Focus

Drive for Results

Education

Degree in Sales

Job description

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Job Description

We are currently seeking passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and implement all business requirements for the organization.

As a Director of Business Development, you are responsible for implementing all sales plans and activities and maximizing the property's business opportunities. You will also lead the property's MICE business, support the implementation of the segment sales strategy, and achieve segment revenue goals, overall property goals, and guest satisfaction.

The role is the main link between the property and Area Sales Office. You will conduct all day-to-day activities related to sales, focusing on building long-term, value-based customer relationships that enable the achievement of property sales objectives.

Key Responsibilities

• Oversee the overall business requirements of the hotel’s top-producing accounts through various sales and marketing actions.
• Conduct show-arounds of hotel facilities and services.
• Implement and execute all sales action plans to promote the hotel’s promotions, facilities, and activities.
• Handle leads received by the property along with the main account manager in the area sales office.
• Assist in the execution of the property sales plan and participate with the property executive committee in preparing the yearly sales plan.
• Establish and maintain files of major accounts and stay updated on competitors' rates, promotions, and strategies.
• Consolidate and finalize the month-end sales report and forward it to the concerned parties.

Skills, Education, Qualifications & Experience

You should hold a degree in sales with a minimum of two years of postgraduate work experience, ideally within the hotel industry. You must be computer literate, possess excellent presentation skills, and have highly sophisticated communication skills, both written and oral, with proficiency in English. Additional language skills are an asset. You must be nationally and internationally mobile.

Knowledge & Competencies

The ideal candidate will have a guest- and service-oriented attitude, backed by a proactive approach and a strong drive for results. You should demonstrate flexibility, integrity, and professionalism with colleagues and clients. You have a track record of exceeding targets, with the ability to identify, implement, and execute sales strategies and account plans. Additional competencies include:

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations