Digital Transformation Manager

Key Responsibilities:

1. Digital Strategy Development:
   Develop and implement a comprehensive digital transformation strategy tailored to UCFS’s business objectives and growth plans.
   Identify opportunities to streamline operations, enhance customer experiences, and optimize financial processes.
2. Project Leadership:
   Lead and manage digital transformation projects across UCFS departments, including Application, Infrastructure, Security, Data Analytics, and IT Support.
   Ensure projects are delivered on time, within scope, and on budget, with clear milestones and measurable outcomes.
3. Technology and System Integration:
   Assess, recommend, and implement cutting-edge technologies that improve operational efficiency and support UCFS’s financial services.
   Drive the development and integration of FinTech industry solutions to enhance UCFS’s product offerings and ensure competitive advantage.
4. Process Optimization and Automation:
   Identify and automate repetitive processes to increase operational efficiency.
   Collaborate with the Data Analytics department to implement data-driven insights for decision-making.
5. Stakeholder Engagement and Change Management:
   Act as a key liaison between IT, business units, and external stakeholders to ensure alignment on transformation initiatives.
   Develop and execute change management plans to drive adoption and foster a culture of digital innovation.
6. Cybersecurity and Compliance Alignment:
   Collaborate with the Security department to ensure all digital initiatives comply with regulatory standards such as SAMA CSF and PCI DSS.
   Implement robust risk management strategies to protect UCFS’s digital assets and customer data.
7. Performance Measurement and Reporting:
   Establish KPIs for all digital initiatives and regularly report progress to senior leadership.
   Use data analytics tools (e.g., Power BI, Tableau) to provide actionable insights and ensure continuous improvement.
8. Continuous Innovation:
   Stay updated on industry trends and emerging technologies to position UCFS as a leader in financial services innovation.
   Explore opportunities for collaboration with FinTech companies to enhance UCFS’s product offerings.