Digital Strategist

Horizontal Digital; Saudi Arabia; On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking digital consultancy that believes in enhancing customer experiences. As a Digital Strategist, you will be at the forefront of product success, translating business needs into actionable requirements. Collaborate with diverse teams to ensure products not only meet market demands but also deliver measurable value. With a focus on strategic alignment and continuous improvement, you will help shape innovative solutions for Fortune 500 clients. This is an exciting opportunity to leverage your expertise in a dynamic environment where your contributions will have a significant impact.

Qualifications

• 7+ years in enterprise digital initiatives and software development.
• Experience as a Product Owner managing backlogs and user stories.
• Familiarity with scaled agile frameworks like SAFe.

Responsibilities

• Manage and optimize the product backlog for alignment with vision.
• Conduct interviews and workshops to gather business needs.
• Collaborate with cross-functional teams to ensure shared understanding.

Skills

Strategic Thinking

Analytical Skills

Creative Problem Solving

Excellent Communication

Agile Methodologies

Customer-Centric Approach

Education

Bachelor’s Degree

Tools

CMS Platforms (Sitecore, AEM)

Salesforce

Jira

Confluence

Job description

At Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This mantra drives our digital consultancy to think beyond easy answers, creating websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. We fuse strategy, data, design, and technology to deliver solutions that set higher standards for everyone.

We use these values to fuel superior results:

Lock arms
We forge relationships that strengthen our impact by working across departments and engaging clients and communities to deliver the greatest good.

Show hustle
We anticipate opportunities, roll up our sleeves, and find ways to execute exceptionally.

Embrace change
We welcome the unexpected, from new technologies to workplace philosophies, and constantly anticipate what’s next.

Elevate empathy
We listen before acting, understanding diverse perspectives and holding ourselves to high standards of accountability.

Never settle
We push past easy answers to arrive at bigger, more inspiring ideas.

Now, about you.

As a Digital Strategist, you will play a pivotal role in driving product success by translating business needs into actionable product requirements. You will collaborate closely with cross-functional teams to ensure our product aligns with market demands, meets customer expectations, and delivers measurable business value.

What You’ll Do

1. Strategic Alignment: Manage and optimize the product backlog to ensure continuous alignment with the product vision, roadmap, and priorities, maximizing product and business value.
2. Requirement Elicitation: Conduct interviews, workshops, and analysis to gather and translate business and user needs within scaled agile frameworks.
3. Cross-Functional Collaboration: Work with strategy, design, development, and testing teams to ensure shared understanding of value and priorities.
4. Backlog Prioritization: Collaborate with stakeholders to prioritize and refine the backlog based on value, dependencies, and risks, adjusting as needed.
5. Backlog Refinement: Facilitate breaking down features into manageable user stories with clear acceptance criteria.
6. Stakeholder Management: Build and maintain strong relationships to ensure buy-in and support.
7. Decision Making: Use business needs, analytics, and stakeholder feedback to support informed decisions.
8. Continuous Delivery: Support practices that enable faster time-to-market and improved product quality.
9. Continuous Improvement: Identify and implement process improvements within scaled Agile.

Who You Are

1. Strategic thinker capable of executing product strategies aligned with business goals.
2. Analytical, with the ability to interpret complex business needs leveraging insights.
3. Creative problem solver for complex issues.
4. Excellent communicator at all organizational levels.
5. Proactive self-starter anticipating needs and driving responsibilities.
6. Collaborative team player across functions and levels.
7. Agile, adaptable to changing requirements.
8. Accountable for delivering high-quality, valuable outcomes.
9. Professional, demonstrating integrity and empathy.
10. Results-oriented with a focus on measurable outcomes.
11. Team-oriented, fostering a leadership culture.
12. Customer-centric, ensuring development delivers value and meets customer needs.
13. Curious learner eager to acquire new knowledge about business processes and technology.

What You Bring

1. 7+ years of experience in enterprise digital initiatives, software development, or related IT projects, in roles such as Product Owner.
2. Experience with CMS platforms like Sitecore, Adobe Experience Manager (AEM), or others.
3. Salesforce experience preferred.
4. Strong understanding of enterprise digital platforms (CRM, ERP, PIM systems).
5. Familiarity with data interchange, APIs, and digital customer journeys.
6. Knowledge of business process definition and functional areas like Commerce, Marketing Automation, Content Strategy, Personalization, Customer Service.
7. Bachelor’s Degree or equivalent experience.
8. Proven experience as a Product Owner, managing backlogs, writing user stories, leading refinement, and delivering iteratively.
9. Experience in scaled agile environments, familiar with frameworks like SAFe, PI planning, ART syncs.
10. Agile certifications such as SAFe PMPO/CSPO preferred.
11. Experience with Jira/Confluence is a plus.
12. UAT and testing experience preferred.