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Vodafone is searching for a Senior Project Manager to lead complex UX and software development projects in Riyadh. The successful candidate will manage cross-functional teams, ensuring project goals align with user-centric design. This role requires proven experience, strong leadership, and a proactive mindset to deliver successful outcomes, blending technical excellence with innovative solutions.
We're looking for a Senior Project Manager to orchestrate complex user experience (UX) and software/platform development projects-from initial planning to final deployment. You'll steer cross-functional teams (designers, developers, strategists) toward delivering groundbreaking solutions that blend functional excellence with the joyful experiences HUED is known for. If you thrive in a creative, fast-paced environment where innovation and user-centric design fuel every initiative, we want you on our team.
Key Responsibilities
1. Project Definition & Planning
• Collaborate with stakeholders to establish project goals, scope, and deliverables, ensuring alignment with HUED's user-centric design ethos and client needs.
• Construct detailed project roadmaps, integrating UX/UI tasks, development milestones, and resource allocation.
2. Complex Project Coordination
• Oversee multiple, concurrent digital initiatives, ranging from large-scale platform builds to specialized UX revamps.
• Lead cross-functional teams-including Graphic Designers, UX Researchers, Service Designers, and Developers-to ensure synergy in user flows, technical architecture, and creative direction.
3. Risk Management & Proactive Issue Resolution
• Identify potential project risks (resource shortfalls, scope creep, timeline conflicts) and develop proactive mitigation strategies.
• Implement robust project controls-weekly status updates, risk logs, change management protocols-to keep efforts on track.
4. Stakeholder & Client Engagement
• Serve as the primary point of contact for clients, fostering clear communication on requirements, timelines, and emerging challenges.
• Conduct regular project briefings with senior leadership and external stakeholders, articulating both technical progress and user-centric outcomes.
5. Agile & Traditional PM Methodologies
• Champion Agile, Scrum, or Waterfall approaches as best fits the project, ensuring smooth sprints or phases that respect quality, collaboration, and speed.
• Facilitate sprint planning, retrospectives, or steering committee meetings to maintain momentum.
6. Quality Assurance & Delivery
• Coordinate testing protocols (usability tests, QA cycles, code reviews) to confirm solutions meet high design and technical standards.
• Validate that final deliverables align with HUED's hallmark of joyful user experiences and deliver measurable value to clients.
7. Continuous Improvement & Innovation
• Refine internal project management processes, adopting new tools and methodologies to enhance speed, transparency, and communication.
• Encourage a culture of creative problem-solving, ensuring that each lesson learned feeds future project success.
8. Managing Profitability
• Track and manage project budgets.
• Export COCs and invoices on time.
• Track and follow up on invoices collections.
Qualifications & Skills
1. Educational & Experience Background
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Business, or related field. Advanced degrees/certifications are a plus.
• 4-5 years of proven experience managing complex digital and software development projects, ideally at an agency, tech firm, or consulting environment.
• Proficiency in both Arabic and English
2. Technical Proficiency
• Solid understanding of software development life cycles (SDLC), code deployment pipelines, and IT infrastructure basics.
• Familiarity with UX/UI design processes-wireframing, prototyping, usability testing-and integrating these into technical builds.
• Proficient in project management tools (Jira, Trello, MS Project) and comfortable in adopting new platforms.
3. Methodological Agility
• Skilled in Agile/Scrum (sprint planning, backlog management) and traditional Waterfall methods, able to pivot approaches per project context.
• Experience in risk and change management-planning for contingencies and adapting scope without compromising quality.
4. Leadership & Communication
• Confident in leading cross-functional teams, uniting creative thinkers and technical specialists under a shared vision.
• Able to translate complex development tasks into stakeholder-friendly updates, bridging business needs with user-centered design.
• Calmness under pressure-able to defuse tension, quickly address crises, and keep the team focused on solutions.
5. Stakeholder Management
• Demonstrated success partnering with high-profile clients, including government or enterprise-level engagements.
• Adept at managing expectations, ensuring clarity on deliverables, timelines, and budgets.
6. Strategic & Proactive Mindset
• Thrives on solving complex project challenges, preempting issues before they escalate.
• Eager to explore emerging technologies (AI, automation, advanced analytics) to keep HUED's projects at the cutting edge.
7. Industry Certifications
• PMP, PRINCE2, or Scrum Master certifications are advantageous, reflecting a solid foundation in project management best practices.