Department Manager - Operational Excellence Manager (E1)

Hill International (Middle East) Limited; Al-Qassim Province; On-site; SAR 250,000 - 450,000; Full time

Job summary

A leading company in project management is seeking a senior project manager to oversee PMO functions and ensure quality standards across large projects. The role requires a bachelor's degree in engineering and extensive experience in managing project operations. The successful candidate will develop operational frameworks, implement risk management strategies, and foster a culture of continuous improvement within the organization.

Qualifications

• Minimum 20 years of project management experience on large projects.
• Experience in setting up and managing a PMO.
• Excellent verbal and written communication skills.

Responsibilities

• Review and update policies and procedures for quality assurance and project monitoring.
• Analyze project performance data to identify risks and issues.
• Develop KPIs to measure project performance.

Skills

Project Management

Risk Management

Quality Assurance

Continuous Improvement

Data Analysis

Stakeholder Communication

Education

Bachelor's degree in engineering

Tools

Primavera P6

Oracle Project Module

Oracle Unifier

Job description

General Description of Role and Responsibilities:

• Review and update policies, processes, and procedures, including quality assurance, continuous improvement, risk management, training, and project monitoring & reporting.
• Develop and ratify the department's operating structure and processes based on PMM guidelines.
• Assess the capabilities of existing PMO staff and recommend appropriate roles and responsibilities.
• Prepare a knowledge transfer program for the department, including comprehensive on-the-job training.
• Motivate employees to enhance performance by fostering a culture of continuous improvement and innovation.
• Ensure the consistent application of the Stage Gate Process across projects.
• Establish and maintain a quality management system aligned with PMM standards.
• Implement quality assurance management for each project.
• Analyze data to identify operational trends and opportunities for improvement.
• Coordinate with other departments to ensure successful implementation of initiatives.
• Review bidders' quality submittals.
• Implement risk management procedures aligned with the PMM template, including establishing a risk register for risk identification, mitigation, and responsibility assignment.
• Enforce the creation of Risk Registers for each project by the Construction Management contractor and review them monthly.
• Analyze project performance data to identify risks and issues.
• Prepare operational performance reports, including industry benchmarks.
• Review and consolidate project dashboards and reports, highlighting concerns.
• Develop a consolidated NWC dashboard in accordance with PMIS requirements.
• Issue periodic project dashboards, presentations, and reports to stakeholders.
• Support the completion of tasks in PMIS.
• Develop KPIs to measure project and cluster performance.
• Ensure timely and accurate project data input into PMIS systems like Primavera P6, Oracle Project Module, and Oracle Unifier.
• Coordinate performance evaluations of contractors and consultants, classifying them based on capability and performance.
• Ensure compliance with Hill International's Quality, Environmental, Safety, and Occupational Health policies and procedures.
• Perform other duties as assigned by the line manager or supervisor.

Skills and Qualifications:

• Bachelor's degree in engineering from an accredited university.
• Minimum of 20 years of experience in project management on large projects, including setting up and managing a PMO.
• Thorough knowledge of professional project management processes and procedures.
• Working knowledge of engineering, procurement, contracts, construction, and startup processes.
• Experience in continuous improvement and capacity building/talent development.
• Proven management, supervisory, and administrative skills.
• Excellent verbal and written communication skills.
• Experience working internationally, with a preference for KSA experience.