Department Manager- FJ & Watches (Saudi Nationals)

Christian Dior Couture; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

A renowned luxury brand is seeking a Retail Manager to oversee the Fine Jewelry department at its boutique in Riyadh. This position requires extensive retail management experience, leadership skills, and a strong understanding of the luxury market. The ideal candidate will excel in team development and maintaining excellent customer service.

Qualifications

• 5+ years of retail experience, with at least 2 years in management.
• Strong knowledge of the luxury industry.

Responsibilities

• Oversee operations of the FJ department in the boutique.
• Ensure all team members follow established procedures.
• Manage, engage, and guide the team.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Management skills

Commercial creativity

Job description

Job responsibilities

• Oversee operations of the FJ department in the boutique.
• Follow up with area managers to ensure optimal stock level usage.
• Participate in setting up the purchase plan.
• Ensure all team members follow established procedures for ordering, transfer, etc.
• Develop, with the Marketing Manager, the yearly calendar and oversee marketing activities implementation.
• Assist the Division Manager in defining the yearly strategic plan for the network and preparing the yearly budgets.
• Participate with the Division Manager in strategic meetings with suppliers and regional teams to negotiate commercial conditions.
• Follow up on daily sales versus monthly/yearly targets and take necessary actions.
• Coordinate with suppliers, contractors, logistics, and merchandising regarding opening, closing, or renovation activities.
• Maintain good relationships with suppliers and business partners to foster partnerships.
• Attend Managers’ meetings to review shop performance and provide feedback to the Division Manager.
• Ensure the highest level of customer service.
• Manage, engage, and guide the team reporting to this position.
• Set objectives and budgets for team members and ensure their achievement.
• Responsible for coaching and training team members.

Profile

• 5+ years of retail experience, preferably with at least 2 years in management, in a luxury product setting such as Fine Jewelry.
• Sense of initiative and commercial creativity with fashion sensitivity.
• Strong knowledge of the luxury industry.
• Demonstration of initiative.
• Ability to work varied hours/days, including nights, weekends, and holidays.
• Strong interpersonal, communication, organizational, and management skills.