Delivery Application Operator

Al Dossary Trading & Real Estate; Dhahran Compound; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading delivery service provider in Saudi Arabia is hiring a Delivery Application Operator. The role involves managing system operations, coordinating with drivers and clients, and ensuring quality assurance. Proficiency in both English and Arabic is required, along with essential computer skills. This position offers a chance to work in a dynamic environment that emphasizes quality customer service.

Qualifications

• Essential computer skills are required for the role.
• Fluency in both English and Arabic is crucial.
• Good communication skills with clients and teams are necessary.

Responsibilities

• Manage system operations and order allocations for delivery.
• Coordinate with drivers and clients for efficient delivery.
• Handle customer service through chat and calls.
• Ensure quality assurance throughout the process.
• Prepare daily reports on operations.

Skills

Essential Skills of computer

Capable of English and Arabic language skills

Good communication skills

Transferable Iqama

Job description

Delivery Application Operator :

Responsibilities:

• Manage the system operation and orders allocation for delivery purpose.
• Coordination with drivers and clients.
• Customer service chat and calls.
• Quality Assurance.
• Preparing Daily Reports.

المسؤوليات:

• إدارة النظام و تحديد الطلبات و توزيعها وفقاً للمعايير.
• التنسيق مع السائقين و العملاء.
• خدمة العملاء.
• التأكد من الجودة.
• تجهيز تقارير يومية.

Skills

• Essential Skills of computer.
• Capable of English and Arabic language skills.
• Good communication skills.
• Transferable Iqama.

• القدرة على التعامل مع الحساب الآلي.
• إجادة اللغة الإنجليزية و العربية.
• إجادة لغة التواصل مع الجمهور.
• إقامة قابلة للنقل.