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DeepSource Technologies in Saudi Arabia seeks a Runbook SME responsible for collecting, creating, testing, and governing runbooks for complex tasks such as DR activities, application migrations, DC modernization, and cloud migrations.
You will lead data collection through interviews and workshops, document environment details and contacts, and drive runbook governance using ITSM practices, data modeling, and advanced Excel data analysis.
Runbook SME is responsible for collecting, creating, testing, and governing complex task activities such as DR activities (activation, dry test, Drill, etc…), application migration activities, DC modernization, etc…, into a single document (runbook) that contains all the environment details, and contacts’ information, alongside the required activities to achieve such a complex task.
This role is achieved through four stages:
Data collection and interviews
Runbook creation
Runbook testing
Governance
Understanding of Cloud technologies and migration methodologies
Good knowledge of knownvirtualizationplatforms preferablyvSphere, HyperV, and other platforms will be also considered.
Good knowledge of knowncontainerizationplatforms preferablyOCPand other platforms will be also considered.
Good Knowledge of enterprise IT architecture, for example, Storage and/or backup configuration and replication options, Different OS deployment and management techniques, and Network components and their configuration.
Strong communication and collaboration skills
Logical and design thinking
Problem Solving skills
Data modeling and Data visualization
IT service management knowledge
Should have experience in Data Center Migration Discovery Phase, Data Center Migration Planning Phase, Data Center Migration Execution
Experience with automated discovery tools e.g. Device 42, vRNI, etc.
Excellent skills in using advanced features of Microsoft Excel (Data Modeling and Analysis)
Experience in conducting workshops, and preparing migration strategies, migration plans, runbooks, and status reports.
Good understanding of Cloud/infrastructure components and migration methodology. Good documentation skills.
Strong stakeholder management skills – and negotiation skills.