Data Center Technician (Saudi National Only)

Data Services Saudi Arabia Limited One Person Company; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

An established industry player is seeking Data Center Technicians to join their expanding Infrastructure Operations team. In this role, you will be the primary resolver for a range of data center infrastructure issues, including hardware and networking challenges. You'll work collaboratively with a diverse team of experts, ensuring the highest safety standards while maintaining the IT infrastructure for AWS Cloud regions. This position offers a unique opportunity to develop your troubleshooting skills and make a significant impact in a fast-paced environment. If you're passionate about technology and looking for a rewarding career, this role is perfect for you.

Qualifications

• Bachelor's degree in IT or Computer Science required.
• Experience with hardware troubleshooting and repair is essential.

Responsibilities

• Diagnose and resolve hardware and network issues in data centers.
• Follow safety standards and encourage a strong safety culture.

Skills

Computer hardware troubleshooting

Problem-solving

Customer service

Safety standards adherence

Education

Bachelor's degree in information technology

Bachelor's degree in computer science

Tools

Network equipment

Data center infrastructure

Job description

- Bachelor's degree in information technology or computer science
- Experience with computer hardware troubleshooting and repair
- Must have Saudi Arabian citizenship

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help.

You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.

You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.

Key job responsibilities

SAFETY
- Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

DATA CENTER OPERATIONS (DCO)
This position involves:
- Diagnosing hardware and network problems followed by physical repairs
- Troubleshooting events within internal Service Level Agreements (SLAs)
- Performing root cause analysis of equipment failures
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)

Desired Candidate Profile

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Large Scale Data Center experience