Data Center Technician

Oracle; Jeddah; On-site; USD 30,000 - 45,000; Full time

Job summary

Oracle is seeking a Data Center Technician in Jeddah, responsible for supporting and maintaining IT infrastructure and server systems. The ideal candidate has a Bachelor's degree in Computer Science or equivalent experience, along with strong technical and communication skills. This position demands a commitment to excellence in a critical operating environment and the ability to work both independently and in multidisciplinary teams.

Benefits

Flexible medical options

Life insurance

Retirement options

Volunteer programs

Qualifications

• Bachelor's or equivalent experience required.
• Experience in server hardware support and maintenance.
• Ability to work under critical operational conditions.

Responsibilities

• Support and maintain the data center's production hardware.
• Install and commission new racks and structured cabling.
• Collaborate with technical teams to resolve issues efficiently.

Skills

IT Infrastructure support

Server administration

Data center operations

Structured cabling

Good communication

Education

Bachelor of Science in Computer Science or equivalent

Tools

Linux

Windows Servers

Networking fundamentals

Job description

About the candidate:
Bachelor of Science degree in Computer Science, Information Systems, OR equivalent work experience
Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)
Experience with data center M&E equipment
Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
Experience working in a mission critical operations environment
The position involves on-call, which means you should have a driving license and be able to reach the Data Center site within 60 minutes.
The position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations
Ability to speak confidently and to communicate clearly in a virtual environment
Strong adherence to processes and being a Process Champion
Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
Experience providing client-facing, direct customer support and service.
Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
Highly service-oriented, reliable, responsible, self-motivated
Good English command
Required Data Center experience:
Basic knowledge of data center design, including electrical and cooling plant & operation thereof
Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
Rack, stack equipment including commissioning of new racks
Strong structured cabling skills on fiber & copper (e.g. looming, term & test)
Required systems & hardware expertise:
Systems administration (Linux and/or Windows Servers)
Hardware repair, diagnosis & break/fix
Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
Base Operating System Installs and configuration
Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.

As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s challenges. We ve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That s why we re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling [phone] in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Act HW as support expert liaison to other technical teams & non-technical teams (e.g. : networking, compute, compliance, business operations)
Understand internal customer problem and provide technical solution in a timely manner
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
System board level repair and fault diagnosis to SLAs
Planning and commissioning new rack positions
Involvement with the design and commissioning of new whitespaces
Structured cabling installation is a significant part of this position
Keep up with the latest technologies and apply them appropriately
Adherence to defined Health & Safety processes at all times
Working as part of a multi-disciplinary team without friction
Additional on-premise work at customer locations maybe required

Company Industry

• IT - Software Services

Department / Functional Area

• Maintenance
• Operations

Keywords

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