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A leading financial institution in Al Khobar is seeking a Data Center Operations Senior Engineer. The ideal candidate will oversee automation, operations, and backup solutions, ensuring business systems and applications are continuously monitored for availability. Candidates must possess a bachelor's degree in computer science or related field and have 5+ years of relevant experience.
Data Center Operations Senior Engineer
Job Description
Job Purpose
The Data Center Operations Senior Engineer is responsible for automation, operations and backup solutions monitoring to support daily operations (BAU/EOD/SOD).
The Data Center Operations Senior Engineer controls and monitors the software applications, including core banking, treasury applications and other systems to ensure all business systems, infrastructure, and applications are monitored for availability, and backup operations are maintained and current.
Key Accountabilities
1. Monitoring and support services on the scheduling tool and the backup solution.
2. Technical support of the automation tool (and its related plug-ins) requiring investigation, assessment and resolution of support issues which may involve the design, build and modification of batch schedules.
3. Technical support of the backup solution (and its related plug-ins) requiring investigation, assessment and resolution of support issues which may involve the design, build and modification of job configuration.
4. Maintenance of implementation standards and support documentation to ensure that adequate service levels can be maintained.
5. Work and interact with different IT Departments to gather Business requirements and needs to ensure EOD Flow and/or backup/restore operations are up to their satisfaction.
6. Monitoring, analysis and support of backup/restore operations, and report issues to concerned team. Ensure data backup is handled as per the Bank's policies and regulatory requirements.
7. Daily monitoring, analysis and support for EOD of all environments. Primarily reports issues, statistics and analysis findings to the functional support teams of key IT systems within the IT department.
8. Monitoring business systems and bank transactions and make sure all systems are up and functioning at all time, reporting issues to concerned team within IT department.
Skills
Qualifications, Experience and Skills
Qualifications:
§ A bachelor's degree in computer science, information systems (or a related field), or equivalent experience is required.
Professional Certifications:
§ Control-M certifications is a plus
§ NetWorker certifications is a plus
Experience:
§ 5+ years of experience in Datacenter Operations or related fields in Job Automation / Backup Operation / Systems Monitoring
Skills:
§ Understanding of Windows, Unix, and Linux Servers operating systems
§ Demonstrated knowledge of IT Operations processes and procedures
§ Understanding of jobs/batches Automation/Scheduling tools. Control-M is a plus
§ General awareness of IT Infrastructure technologies, topologies and protocols including servers, storage, backup, networks etc. and exposure to operations of backup software, Networker is a plus
§ Familiarity with different monitoring tools, SCOM or DynaTrace is a plus
§ Highly motivated with the team leadership.
§ Excellent communication skills, both written and spoken with the ability to interact with the team
§ Fluent in English (both verbal and written)
§ Good time-management skills.
§ Must be self-driven, curious and creative.
§ Should be confident, energetic self-starters, with strong moderation and communication skills.
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