Data Center Operations Senior Engineer

Gulf International Bank; Al Khobar; On-site; SAR 120,000 - 180,000; Full time

Job summary

A prominent bank in Saudi Arabia is seeking a Data Center Operations Senior Engineer responsible for automating operations, monitoring software applications, and ensuring backup solutions meet business requirements. The role involves collaboration with IT departments to maintain service levels and oversee EOD workflows effectively.

Responsibilities

• Monitoring and support services on the scheduling tool and backup solution.
• Technical support of automation and backup solutions, involving investigation and resolution of issues.
• Daily monitoring for EOD of all environments; report issues and analysis findings.

Job description

Job Purpose
The Data Center Operations Senior Engineer is responsible for automation, operations and backup solutions monitoring to support daily operations (BAU/EOD/SOD).

The Data Center Operations Senior Engineer controls and monitors the software applications, including core banking, treasury applications and other systems to ensure all business systems, infrastructure, and applications are monitored for availability, and backup operations are maintained and current.

Key Accountabilities
1. Monitoring and support services on the scheduling tool and the backup solution.
2. Technical support of the automation tool (and its related plug-ins) requiring investigation, assessment and resolution of support issues which may involve the design, build and modification of batch schedules.
3. Technical support of the backup solution (and its related plug-ins) requiring investigation, assessment and resolution of support issues which may involve the design, build and modification of job configuration.
4. Maintenance of implementation standards and support documentation to ensure that adequate service levels can be maintained.
5. Work and interact with different IT Departments to gather Business requirements and needs to ensure EOD Flow and/or backup/restore operations are up to their satisfaction.
6. Monitoring, analysis and support of backup/restore operations, and report issues to concerned team. Ensure data backup is handled as per the Bank's policies and regulatory requirements.
7. Daily monitoring, analysis and support for EOD of all environments. Primarily reports issues, statistics and analysis findings to the functional support teams of key IT systems within the IT department.
8. Monitoring business systems and bank transactions and make sure all systems are up and functioning at all time, reporting issues to concerned team within IT department.