Data Center Logistics Technician

Microsoft; Dammam; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading technology firm in Dammam is seeking a Data Center Inventory & Asset Technician. In this role, you will manage inventory audits, coordinate deliveries, and ensure compliance with data management policies. The ideal candidate has experience in warehouse management within an IT context and is familiar with inventory systems. The position emphasizes the importance of process adherence and offers opportunities for career advancement.

Qualifications

• Experience in warehouse/supply chain in an IT environment, inventory management, or related field required.
• 2+ years experience in a similar role preferred.
• Ability to meet security screening requirements.

Responsibilities

• Perform cycle audits and document inbound/outbound deliveries.
• Coordinate warranty claims and process failed hardware.
• Maintain accurate inventory information across systems.

Skills

Warehouse/supply chain experience

Inventory management

Knowledge of IT environment

Education

High School Diploma

Tools

Heavy-load movement equipment

Job description

As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft\'s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
• Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all SLAs related to RMA warranty process.
• Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
• Maintain a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
• Maintain and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
• Ensure detailed physical inventory tracking and staging.
• Help to reconcile and report inventory discrepancies.
• Perform destruction of data bearing devices (DBD) following all SLAs and Microsoft policies as necessary.
• Notify management about ordering stock shortages. Escalate any issues to management.
• Comply with security and data management policies.
• Embody our culture and values.

Qualifications

Required Qualifications

• High School Diploma AND experience in warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.
• OR equivalent experience.

Background Check Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.