Data Analyst (Saudi National)

Job Description
We are looking for a Data Analyst (Saudi National) for a FinTech start-up in Riyadh.
Location: Riyadh, KSA

Requirements:

1. Proven relevant experience in a Data Analyst, Operations Analyst, or similar role, ideally in fintech, banking, or e-commerce.
2. Strong proficiency in SQL able to query large datasets efficiently and identify key trends or anomalies.
3. Experience with Python for data analysis, scripting, or automation.
4. Solid understanding of data validation, reconciliation processes, and financial systems.
5. Ability to translate complex data issues into actionable insights.
6. High attention to detail with a passion for data accuracy and financial integrity.
7. Familiarity with payment systems, transaction lifecycles, or card networks (Visa, Mastercard, etc.).
8. Experience working with payment processors, issuer/acquirer relationships, or dispute workflows.
9. Knowledge of fraud prevention tools or practices.

Key Responsibilities:

1. Reconciliation & Balance Accuracy
   Investigate mismatches between internal records and clearing/settlement data from our issuing partner.
   Ensure customer balances reconcile with bank statements and card network data.
   Collaborate with Product, Engineering, and Finance teams to build tooling and rules to reduce manual effort and improve accuracy.
2. Transaction Analysis
   Analyze failed or declined transactions and determine root causes (e.g. card controls, network issues, partner-side failures).
   Proactively surface patterns and suggest fixes or preventive solutions.
3. Fraud & Disputes
   Investigate suspicious transactions, flag potential fraud, and liaise with our processor or partner bank where needed.
   Manage and support the customer dispute lifecycle: from claim to chargeback, collaborating with Customer Success.
   Work closely with Product to suggest features that mitigate fraud or reduce operational overhead.

About the Role:
We are seeking a Data Analyst. This role sits at the intersection of data, operations, and financial integrity. You will be diving deep into payments data to identify issues, improve reconciliation, support product enhancements, and safeguard the trust customers place in our platform.
This is a high-impact role where your insights will drive real-time decisions, improve financial processes, and contribute directly to our platform’s reliability and customer experience.