Customer Support Specialist

Fast Fit; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

Fast Fit EMS Fitness is seeking a dedicated Customer Support Specialist (Saudi Nationals Only - Female) to join their team. The role involves handling customer requests, providing excellent communication, and contributing to a positive work environment. With comprehensive training and growth opportunities, this position is ideal for those passionate about customer service in the fitness industry.

Benefits

Competitive salaries, benefits, and incentives

Comprehensive health coverage

Exceptional work environment

Specialized training

Career growth opportunities

Opportunities on a global level

30 days of paid annual leave

Qualifications

• Saudi National (Female) required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle customer requests through phone or email.
• Maintain a positive work environment.
• Contribute to a positive work environment by interacting politely and professionally.

Skills

Communication

Interpersonal Skills

Active Listening

Multitasking

Time Management

Education

Bachelor's degree (preferred)

Job description

Customer Support Specialist (Saudi Nationals Only - Female).

Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for our employees.

About Us:

Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.

Responsibilities:

• Handle customer requests through phone or email (Arabic and English)
  
• Excellent communication skills verbally and in writing
  
• Strong phone contact handling skills and active listening
  
• Ability to multitask, prioritize and manage time effectively
  
• Ability to work under pressure
  
• Maintaining a positive work environment.
  
• Contribute to a positive work environment by interacting politely and professionally.
  

At Fast Fit EMS Fitness, we believe in investing in the growth of our employees. Even if you do not have a bachelor's degree, we provide comprehensive internal training to equip you with the necessary skills and knowledge for success.
If you are excited about joining the beauty & fitness industry and eager to make a positive impact on people's lives, we want to hear from you!
Join our team at Fast Fit EMS Fitness and embark on a fantastic career journey with us.
To apply, please send your resume and cover letter [e-mail].


Requirements

• A bachelor's degree is preferred.
  
• Saudi National (Female)
  
• Maritial Status - Single
• Dedicated and passionate about assisting customers and answering their questions.
  
• Strong communication and interpersonal skills
  
• Ability to work in a fast-paced environment.
  
• Polished and professional demeanor.
  
  

Benefits

• Competitive salaries, benefits, and incentives
  
• Comprehensive health coverage
  
• Exceptional work environment
  
• Specialized training
  
• Career growth opportunities
  
• Opportunities on a global level
  
• 30 days of paid annual leave