Customer Solutions Director

Avensys Consulting; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

Avensys Consulting is seeking a Home Services & Customer Solutions Director to spearhead a new business line catering to the needs of Saudi households. The role demands a commercially driven leader with a strong background in home services, tasked with developing strategies for service excellence and growth. Competitive salary and career advancement opportunities are offered in a collaborative work environment.

Benefits

Attractive company benefits

Collaborative work environment

Strong career progression

Qualifications

• Strong background in the home services industry required.
• Experience in maintenance and repair of electronics is advantageous.

Responsibilities

• Launch and build new business line focused on home services.
• Lead operations and drive growth in customer services.
• Shape business model and define brand vision for quality and trust.

Skills

Entrepreneurial mindset

Leadership capabilities

Commercial drive

Customer-centric focus

Job description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Home Services & Customer Solutions Director

Work Location: Al Khobar, KSA

Industry Experience: Consumer Electronics

About the role:

• We are in the process of launching a new business line focused on delivering premium, customer-centric home services tailored to the evolving needs of Saudi households.
• The new business line will offer a range of services, including maintenance and repair of electronics and other household needs. Our vision is to build a brand that stands out for quality, trust, and service excellence.
• We are looking for a commercially driven executive with a strong background in the home services industry.
• The ideal candidate should possess the entrepreneurial mindset and leadership capabilities required to build this business from the ground up — from shaping the business model to leading operations and driving growth.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [e-mail]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Mohammad Ahsan

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.