Customer Service Representative

Clay clinic; Jeddah, Makkah Al Mukarramah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading clinic in Jeddah is seeking a Customer Service Representative to manage patient interactions and support front desk operations. Ideal candidates will possess strong communication skills, customer service orientation, and experience in a healthcare environment. Join our friendly team to make a difference in patient care.

Qualifications

• Minimum 2 years of experience in a clinic or healthcare setting preferred.
• Strong communication skills in Arabic and English.
• Customer-focused with a positive attitude.

Responsibilities

• Welcome patients and manage check-in/check-out procedures.
• Schedule appointments and answer phone calls.
• Handle patient inquiries with professionalism.

Skills

Communication skills

Customer-focused

Attention to detail

Tools

MS Office

Clinic management software

Job description

We are hiring a *Customer Service Representative* to join our front desk team at Clay Clinic. If you’re friendly, organized, and passionate about patient care, we’d love to hear from you!

*Responsibilities:*

- Welcome patients and manage check-in/check-out procedures

- Schedule appointments and answer phone calls

- Handle patient inquiries with professionalism

- Maintain accurate patient records and billing information

- Coordinate with doctors and support staff for smooth clinic operations

*Requirements:*

- Previous minimum 2 years of experience in a clinic or healthcare setting is preferred

- Strong communication skills in *Arabic and English*

- Knowledge of MS Office and clinic management software

- Customer-focused with a positive attitude and attention to detail