Customer Service & Logistics Executive

IMCD; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global distributor of specialty chemicals seeks a Logistics Coordinator for their Riyadh office. The role focuses on managing transportation and inventory, ensuring compliance, and providing excellent customer support. Candidates with a proven background in logistics and a strong ability to thrive in fast-paced situations are invited to apply.

Benefits

Competitive total compensation package

Qualifications

• Minimum 2 years experience in logistics or customer service.
• Track record of success in a fast-paced environment.

Responsibilities

• Schedule and track shipments; coordinate with carriers and freight forwarders.
• Ensure inventory accuracy and efficient order fulfillment.
• Maintain shipping compliance and accurate shipment records.

Skills

Customer focus

Organizational skills

Logistics

Problem-solving

Job description

IMCD is a leading global distributor and formulator ofspecialty chemicals and ingredients.

Headquartered in Rotterdam, we operate in more than 60 countries with over 5,100 employees.

With 82 application laboratories, we co-create solutions that support product innovation and sustainable development across industries.In 2024, IMCD reported revenues of €4.7 billion and is listed on Euronext Amsterdam (AEX).

We are driven by entrepreneurship, powered by collaboration, and passionate about enabling progress. If that excites you — we’d love to hear from you.

Person Profile : Targeted Skills & Capabilities

We are seeking a highly organised and customer focused individual to join our Operations Team in our Riyadh office. The ideal candidate will thrive in a fast paced environment and have a proven track record of success in logistics and customer service.

The position is responsible for :

Transportation & Shipment Coordination :

• Schedule and track inbound and outbound shipments (road, air, sea)
• Coordinate with freight forwarders, carriers, and customs brokers to ensure timely deliveries.
• Prepare shipping documents (bills of lading, invoices, packing lists, customs paperwork, delivery notes)
• Monitor shipment status and resolve delays or issues.

Inventory & Warehouse Management :

• Track inventory levels and ensure accurate stock records.
• Coordinate with warehouse staff for efficient storage and order fulfillment.
• Communicate with suppliers, customers, and internal teams regarding shipment updates.
• Address and resolve logistics-related customer complaints or inquiries.

Documentation & Compliance :

• Ensure compliance with shipping regulations (domestic & international).
• Maintain accurate records of shipments, costs, and delivery confirmations.
• Assist with import / export documentation and customs clearance.

Expected Qualification / Education :

Work Experience :

A minimum of 2 years experience in a similar position.

Primary Job Location :

Riyadh, KSA

Travel : Not required

IMCD Offers :

Competitive total compensation package at market rate comprised of base salary and variable elements