Customer Service & Logistics Executive

Imcd N.V; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in logistics is seeking a coordinator to oversee shipment tracking, inventory management, and compliance with shipping regulations. The ideal candidate will have at least 2 years of experience in a similar role and strong communication skills to interact with suppliers and customers.

Qualifications

• A minimum of 2 years experience in a similar position.

Responsibilities

• Schedule and track inbound and outbound shipments.
• Prepare shipping documents and ensure compliance with regulations.
• Coordinate with freight forwarders and warehouse staff.

Skills

Logistics coordination

Inventory management

Documentation compliance

Problem resolution

Communication

Job description

Schedule and track inbound and outbound shipments (road, air, sea)

Coordinate with freight forwarders, carriers, and customs brokers to ensure timely deliveries.

Prepare shipping documents (bills of lading, invoices, packing lists, customs paperwork, delivery notes)

Monitor shipment status and resolve delays or issues.

Inventory & Warehouse Management:

Track inventory levels and ensure accurate stock records.

Coordinate with warehouse staff for efficient storage and order fulfillment.

Communicate with suppliers, customers, and internal teams regarding shipment updates.

Address and resolve logistics-related customer complaints or inquiries.

Documentation & Compliance:

Ensure compliance with shipping regulations (domestic & international).

Maintain accurate records of shipments, costs, and delivery confirmations.

Assist with import/export documentation and customs clearance.

Expected Qualification/Education:

Work Experience:

A minimum of 2 years experience in a similar position.

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