Customer Service & Logistics Executive

Imcdus; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global distributor operating in over 60 countries is looking for a Customer Service & Logistics Executive for their Riyadh office. The role involves coordinating shipments, managing inventory, and providing excellent customer relations. Candidates should have a Bachelor's degree and at least 2 years of relevant experience in logistics and customer service.

Benefits

Competitive compensation package

Qualifications

• Minimum 2 years experience in logistics and customer service.

Responsibilities

• Coordinate inbound and outbound shipments across various modes.
• Manage inventory levels and ensure accurate stock records.
• Communicate logistics updates to customers and suppliers.

Skills

Customer focused

Organisational skills

Logistics management

Communication

Education

Bachelors Degree

Job description

IMCD is a leading global distributor and formulator of
specialty chemicals and ingredients.
Headquartered in Rotterdam, we operate in more than 60 countries with over
5,100 employees.
With 82 application laboratories, we co-create solutions that support product
innovation and sustainable development across industries.In 2024, IMCD reported revenues of €4.7 billion and is listed on Euronext
Amsterdam (AEX).
We are driven by entrepreneurship, powered by collaboration, and passionate
about enabling progress. If that excites you — we’d love to hear from you.

Person Profile: Targeted Skills & Capabilities

We are seeking a highly organised and customer focused individual
to join our Operations Team in our Riyadh office. The ideal candidate will thrive
in a fast paced environment and have a proven track record of success in logistics
and customer service.

The position is responsible for:

Transportation & Shipment Coordination:

Schedule and track inbound and outbound shipments (road, air, sea)
Coordinate with freight forwarders, carriers, and customs brokers to ensure timely
deliveries.
Prepare shipping documents (bills of lading, invoices, packing lists, customs
paperwork, delivery notes)
Monitor shipment status and resolve delays or issues.

Inventory & Warehouse Management:

Track inventory levels and ensure accurate stock records.
Coordinate with warehouse staff for efficient storage and order fulfillment.
Customer & Vendor Relations:
Communicate with suppliers, customers, and internal teams regarding shipment updates.
Address and resolve logistics-related customer complaints or inquiries.

Documentation & Compliance:

Ensure compliance with shipping regulations (domestic & international).
Maintain accurate records of shipments, costs, and delivery confirmations.
Assist with import/export documentation and customs clearance.

Expected Qualification/Education:

Bachelors Degree

Work Experience:

A minimum of 2 years experience in a similar position.

Primary Job Location:

Riyadh, KSA

Travel:

Not required

IMCD Offers:

Competitive
total compensation package at market rate comprised of base salary and
variable elements
IMCD
is an equal opportunity employer
Customer Service & Logistics Executive