Customer Service Jobs in Al Malqa (Oct 2025) - Bayt.com

CARE; Riyadh Region; On-site; SAR 40,000 - 60,000; Full time

Job summary

A customer service solutions provider in Saudi Arabia is hiring a Call Center Agent to manage customer communications and support requests effectively. The role requires experience with ticketing systems and strong communication skills to ensure high customer satisfaction. Join us to make a significant impact in customer service.

Qualifications

• Proven experience in customer support or call center environments.
• Ability to manage and document customer interactions efficiently.
• Competence in classifying and prioritizing support requests.

Responsibilities

• Respond to customer inquiries via phone and email.
• Document customer issues and follow up as necessary.
• Classify requests based on service needs.

Skills

Experience with ticketing systems

Strong communication skills

Job description

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Summary: We are seeking a skilled Call Center Agent to manage communication with customers and handle support requests efficiently. This role involves responding to phone calls and emails, documenting issues, and classifying requests based on service needs. The ideal candidate will have experience with ticketing systems and strong communication skills to ensure customer satisfaction.