Customer Service Assistant

Agile HR Solutions Ltd; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading UK retailer is expanding into the Middle East and is seeking Customer Service Assistants for their new stores in Riyadh. In this fun and fast-paced retail role, you will assist customers with their queries, ensure the store is well-presented, and help create an enjoyable shopping experience. Competitive pay and various shift patterns are offered, along with opportunities for career progression.

Benefits

Competitive pay

Benefits tailored to Saudi Arabia

Qualifications

• Retail experience preferred but not essential.
• Must be enthusiastic, energetic and a good communicator.
• Ability to learn quickly is key.

Responsibilities

• Assist customers with queries and provide great service.
• Maintain store appearance and handle deliveries.
• Replenish stock and creatively merchandise displays.

Skills

Enthusiasm

Communication

Listening

Job description

Customer Service Assistant - Riyadh

My client is a leading UK retailer expanding into the Middle East with a number of new store openings over Summer 2025.

We are seeking customer-focused individuals who have an understanding nature and can guide our customers to the right products for their needs.

First and foremost, you’ll be in a fun, fast-paced retail role, and if you love working for the brand, you could move onwards and upwards in the company. You’ll receive competitive pay and benefits tailored to Saudi Arabia.

We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism.

You will help our customers by assisting them with queries, advice, and great service.

You will keep our stores looking their best, replenishing stock, handling deliveries, and creatively merchandising new displays, all whilst remaining a friendly face within the store.

We have both full and part-time roles available, with a variety of shift patterns to suit you.

Looking forward to hearing from you!

Skills

About you?

If you have retail experience already, that’s a plus.

What is most important, though, is having plenty of enthusiasm and energy—nothing stands still here, least of all you.

This also means being able to learn the role quickly, even if you haven’t done retail work before. If you’re a good listener and a great communicator, you will be up to speed in no time and ready to play a valued role in your team.

*To be successful in this role, valid security checks must be completed.