Customer Project Manager

Stryker Corporation; Riyadh; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Customer Project Manager, leading innovative network and cloud solutions. In this dynamic role, you'll collaborate with diverse teams to ensure successful project delivery while enhancing customer relationships. Your expertise in project management and telecom engineering will drive continuous improvements, contributing to the evolution of cloud-based solutions. This position offers a unique opportunity to thrive in a fast-paced environment, where your leadership will impact business growth and customer satisfaction. Embrace the chance to be part of a culture that values inclusion and empowers you to succeed.

Benefits

Continuous learning opportunities

Well-being programs

Mentoring programs

Diverse teams with an inclusive culture

Qualifications

• 4-6 years of experience managing telecom/IT projects.
• Strong accountability and decision-making skills.

Responsibilities

• Ensure successful project delivery adhering to contract scope.
• Oversee financial forecasting and manage risks.

Skills

Project Management

Telecom Engineering

Budget Management

Interpersonal Skills

Risk Mitigation

Education

Bachelor's Degree in Computer Engineering

Certification in Project Management (e.g., PMI/PMP)

MBA

Job description

Job Description

As a Customer Project Manager at Nokia's Cloud and Network Services, you will play a pivotal role in delivering innovative network and cloud solutions to our enterprise customers. You'll collaborate closely with cross-functional teams, driving projects from planning to completion while ensuring adherence to scope, budget, and quality standards. In this dynamic environment, your leadership will foster collaboration among diverse teams and enhance customer relationships, contributing to overall business growth. You'll thrive in a fast-paced, technology-driven setting, where agility and adaptability are crucial. By leveraging your technical background and project management expertise, you'll identify opportunities for improvement, mitigate risks, and lead your team to achieve high levels of customer satisfaction. Your contributions will directly impact the success of our newly formed business group as we navigate the evolution towards cloud-based solutions and network-as-a-service models.

Responsibilities

• Ensure successful project delivery of Nokia products/services, adhering to contract scope and operational methodologies.
• Maintain and update project plans while managing changes to cost, scope, schedule, and quality (CSSQ).
• Oversee financial forecasting, manage risks, and identify opportunities for contract expansion to enhance profitability.
• Serve as the primary customer interface, addressing complaints and evolving requirements with effective communication.
• Ensure compliance with Nokia's operational guidelines, customizing processes for seamless handovers between teams.
• Monitor performance through KPIs, driving continuous improvements in quality and customer satisfaction.
• Lead project teams, applying best practices, and integrating lessons learned into future initiatives.
• Conduct post-project analyses and facilitate smooth transitions upon project completion.

Qualifications

You have:

• Background in Computer or Telecom engineering
• 4-6 years of relevant experience managing telecom/IT projects
• Strong accountability and independent decision-making abilities
• Interpersonal and communication skills for cross-cultural collaboration
• Proficiency in budget management and financial forecasting

It would be nice if you also had:

• Certification in Project Management (e.g., PMI/PMP)
• MBA
• Experience in change management and risk mitigation

About Us

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.