Customer Orders Coordinator

Ms. Môh Bakery; Jeddah, Makkah Al Mukarramah; On-site; USD 20,000 - 30,000; Full time

Job summary

A dynamic bakery in Jeddah seeks a detail-oriented Customer Orders Coordinator to manage customer interactions and order processes. Ideal candidates should possess strong communication skills in Arabic and English, proficient digital skills, and a penchant for graphic design. Join us in crafting exceptional customer experiences!

Qualifications

• Minimum 2 years of experience in coordination, admin, or customer service.
• Background in food & beverage or hospitality preferred.
• Photography skills are a plus.

Responsibilities

• Manage customer communication and orders via WhatsApp Business, phone, and email.
• Coordinate with the kitchen and delivery team to ensure order accuracy.
• Prepare visual content and track orders using Google Workspace.

Skills

Communication in Arabic & English

Graphic design

Attention to Detail

Tech-savvy

Tools

Google Workspace

Microsoft Word

Microsoft Excel

WhatsApp Business

Canva

Photoshop

Job description

Are you detail-oriented, tech-savvy, and passionate about creating seamless customer experiences? Ms. Môh Bakery is growing, and we’re looking for a talented and organized team member to help us manage and elevate the customer order process. This role is ideal for someone who enjoys working in a dynamic, creative environment where communication and precision matter.

Jeddah | Candidates based in Jeddah preferred

About the Role

As a Customer Orders Coordinator, you will:

• Manage customer communication and orders via WhatsApp Business, phone, and email

• Coordinate with the kitchen and delivery team to ensure order accuracy

• Prepare visual content (graphics, confirmations, etc.) — basic graphic design skills required

• Organize and track orders using Google Workspace and Microsoft Office

• Support administrative tasks, petty cash tracking, and basic reporting

What We’re Looking For

• Minimum 2 years of experience in coordination, admin, or customer service

• Background in food & beverage or hospitality is preferred

• Strong communication skills in Arabic & English (written & spoken)

• Proficient with Google Workspace, Microsoft Word & Excel, and WhatsApp Business

• Skilled in graphic design (Canva, Photoshop, or similar tools)

• Tech-savvy, fast learner, and detail-oriented

• Photography skills are a plus

This is a full-time role with flexibility for day and night shifts.

Join Ms. Môh and help us craft beautiful customer experiences—one order at a time.