Customer Experience Senior Solution Sales Executive

What you'll do:
The Solution Sales Executive (SSE) partners with the end-to-end account owner to drive solution-specific sales motions, bring domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long-term customer success.
• Generate demand, manage pipeline, own the full sales cycle, identify, qualify, propose, and close deals.
• Develop opportunity plans containing compelling solution value propositions.
• Conduct White Space analysis to identify growth opportunities.
• Work with the wider account team on sales campaigns.
• Manage customer relationships at the solution area/buying center level.
• Progress opportunities for migration to cloud/expand footprint accounts or accounts new to the solution area.
• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes.
• Stay informed about SAP's competition and value drivers.
• Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs.
• Collaborate with presales, delivery, alliances, and marketing.
• Build customer participation in relevant SAP communities, programs, and events.
• Facilitate collaboration with the partner ecosystem.
Drive SAP Customer Experience growth in Saudi Arabia by leading sales of Commerce, Sales, Service, Marketing, and Customer Data Cloud solutions to large enterprises and government entities.
Nice-to-Have CX Domain Expertise:
• B2B/B2C commerce (headless, composable, order management, etc.)
• Customer Data Platforms and real-time personalization
• Marketing automation
• Sales & Service Cloud, field service, AI-driven support
• Ability to highlight ROI and differentiators
• CX analytics (NPS, CSAT, CLTV)
What you bring:
• Proven track record in business application software sales with overachievement of quota.
• 3-5 years of experience in sales of business software/IT solutions.
• Deep understanding of the solution and solution innovations.
• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations.
• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders.
• Alignment with product/solution management teams and marketing organizations is a plus.
• Demonstrated success with large transactions and challenging sales pursuits.
• Proven contractual and negotiation skills.
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions.
• Knowledge of financial, competitive, and regulatory environments.
Meet your team:
• Excellent verbal and non-verbal communication skills.
• Strategic thinker with high creativity and innovation.
• Excellent executive presence.
• Results-driven.
• Strong commercial/deal support skills, especially for subscription-based solutions.
Skills you’ll use:
Professional Skills: Learning Agility, Collaboration, Complex Problem Solving, Creative Thinking, Effective Communication.
Tech Industry & SAP General Skills: Agile Methodology, Process Improvement, SaaS, Cyber Security, KPIs, SAP Cloud Suite Portfolio, RISE and GROW with SAP.
Role Specific Skills: Net New Sales, Competitive Positioning, Customer Engagement, Demand Generation, Customer Value Proposition, Demonstration Skills, Industry Knowledge, Negotiation, Overcoming Objections, Relationship Building.