Customer Experience Senior Solution Sales Executive

SAP SE; Riyadh; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Solution Sales Executive to drive sales of innovative software solutions in Saudi Arabia. This role involves generating demand, managing the sales pipeline, and fostering customer relationships to expand the company's footprint. The ideal candidate will have a proven track record in business application software sales and a deep understanding of the SAP solution portfolio. Join a collaborative team that values flexibility and personal development, and help shape the future of customer experience in a highly dynamic environment.

Benefits

Flexible Working Models

Health and Well-being Programs

Learning and Development Opportunities

Recognition for Individual Contributions

Collaborative Team Environment

Qualifications

• 3-5 years of experience in sales of business software/IT solutions.
• Proven track record in business application software sales with overachievement of quota.
• Deep understanding of SAP solution portfolio and business processes.

Responsibilities

• Drive SAP Customer Experience growth in Saudi by leading sales.
• Generate demand, manage pipeline, own full sales cycle.
• Collaborate with presales, delivery, alliances, and marketing.

Skills

Business Application Software Sales

Sales of Business Software/IT Solutions

Customer Relationship Management

Negotiation Skills

Demand Generation

Complex Problem Solving

Effective Communication

Strategic Thinking

Creative Thinking

Learning Agility

Education

Bachelor's Degree in Business or IT

Master's Degree (preferred)

Tools

SAP Cloud Suite

Agile Methodology

Cyber Security Tools

Job description

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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

What you'll do:

The Solution Sales Executive (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer’s SAP footprint through renewal and expansion to support long term customer success.

• Generate demand, manage pipeline, own full sales cycle, identify, qualify, propose, and close deals
• Develop opportunity plans containing compelling solution value propositions
• Conduct White Space analysis to identify growth opportunities
• Work with wider account team on sales campaigns
• Manage customer relationships at the solution area/buying center level
• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area
• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes
• Stay informed about SAP’s competition and value drivers
• Leverage SAP’s comprehensive team of experts and industry knowledge to effectively address customer needs
• Collaborate with presales, delivery, alliances, and marketing
• Build customer participation in relevant SAP communities, programs, and events
• Facilitate collaboration with the partner ecosystem

Drive SAP Customer Experience growth in Saudi by leading sales of Commerce, Sales, Service, Marketing, and Customer Data Cloud solutions to large enterprises and government entities.

• Customer Data Platforms and real‑time personalization
• Marketing automation
• Sales & Service Cloud, field service, AI‑driven support
• Ability to highlighting ROI and differentiators
• CX analytics (NPS, CSAT, CLTV)

What you bring:

• Proven track record in business application software sales with overachievement of quota
• Saudi National preferred due to Saudization legal mandates.
• 3 – 5 years of experience in sales of business software/IT solutions
• Deep understanding of the solution and solution innovations
• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders
• Alignment with product/solution management teams and marketing organizations a plus
• Demonstrated success with large transactions and challenging sales pursuits
• Proven contractual and negotiation skills
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions
• Knowledge of financial, competitive, regulatory environment

Meet your team:

• Excellent verbal and non-verbal communication skills
• Strategic thinker, high degree of creativity and innovation
• Results-driven
• Strong commercial/deal support skills, especially subscription-based

Skills you’ll use:

Professional Skills

Learning Agility

Complex Problem Solving

Creative Thinking

Effective Communication

Tech Industry & SAP General Skills

Agile Methodology

Process Improvement

Software as a Service (SaaS)

Cyber Security

Key Performance Indicators (KPIs)

SAP Cloud Suite Portfolio

RISE and GROW with SAP

Role Specific Skills

Demand Generation

Customer Value Proposition

Demonstration Skills

Industry Knowledge

Negotiation

Overcoming Objections

Relationship Building

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP,you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 423706 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment: ERP, Cloud, Cyber Security, Software Sales, Business Process, Technology, Management, Sales, Security

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