Customer Delivery Software Architect

Cisco Systems; Riyadh; On-site; SAR 300,000 - 520,000; Full time

Benefits offered by this job

Healthcare and Insurance

Employee Stock Purchase program

Flexible Spending Benefit

Flex and Schooling Allowances

Job summary

Cisco is seeking a Customer Delivery Software Architect in Riyadh to lead the design and delivery of automation and AI-enabled solutions for a major service provider. You will craft scalable architectures, connect networks with data platforms, and establish governance for automation across global teams.

The role emphasizes architecture practices, secure design, and collaboration with stakeholders to deliver high-value, reusable capabilities in a complex telecom environment.

Qualifications

• Extensive experience designing and delivering enterprise-grade software, automation, orchestration, or systems-integration solutions.
• Strong proficiency in software architecture principles, distributed systems, API design, and data modelling.
• Hands-on experience with Python or a comparable language, APIs, Git, automated testing, CI/CD, containers, and modern development practices.

Responsibilities

• Own the end-to-end software architecture for network automation orchestration, assurance, observability, and AI-enabled operational solutions.
• Translate business and operational requirements into architecture blueprints, roadmaps, integration patterns, data models, APIs and backlogs.
• Design secure, modular, scalable solutions integrating network platforms with systems such as Cisco Crosswork.
• Establish engineering standards covering source control, automated testing, CI/CD, observability, documentation, release management, security, and lifecycle governance.
• Guide engineering teams through solution design and delivery, conducting architecture reviews and ensuring implementations meet requirements.
• Lead global cross-functional teams to ensure delivery of complex multi-architecture solutions aligned to business outcomes.
• Define approaches for applying AI and analytics to use cases like anomaly detection, operational insight and workflow automation.
• Build reusable frameworks, reference architectures, and best practices while mentoring engineers.

Skills

Software Architecture

Distributed Systems

API Design

Event-Driven Architecture

Data Modelling

Python

Education

Bachelor's degree

Master's degree

PhD

Tools

Cisco NSO

APIs

CI/CD

Job description

About the Role

Cisco Customer Experience CX is seeking a Customer Delivery Software Architect to lead the design and delivery of automation and AI-enabled solutions for a major service provider in Saudi Arabia. You will define scalable software architectures that connect network infrastructure operational systems data platforms and business workflows. Working with customer stakeholders and cross-functional Cisco teams you will translate complex operational needs into secure reusable and maintainable solutions. This is a software architecture role not a network migration or product implementation role. Its primary focus is establishing sound architecture engineering practices integration patterns and governance for network automation and intelligent operations. Frequent onsite collaboration in Riyadh is required due to customer access controls local testing requirements and the need to work closely with engineering and operations teams.

What You ll Do

• Own the end-to-end software architecture for network automation orchestration assurance observability and AI-enabled operational solutions
• Translate business and operational requirements into architecture blueprints technical roadmaps integration patterns data models APIs and engineering backlogs
• Design secure modular scalable solutions integrating network platforms with systems such as Cisco Crosswork
• Establish engineering standards covering source control automated testing CI CD observability documentation release management security and software lifecycle governance
• Guide engineering teams through solution design and delivery conducting architecture reviews and ensuring implementations meet functional and non-functional requirements
• Leads and influences global cross-functional teams including PMs PgMs SDMs CEs TLs and customer stakeholders to ensure successful delivery of complex multi-architecture solutions aligned to business outcomes
• Define practical approaches for applying AI and analytics to use cases such as anomaly detection operational insight decision support and workflow automation
• Build reusable frameworks reference architectures and best practices while mentoring engineers and strengthening software architecture capabilities across delivery teams

Preferred Qualifications

• Experience in telecommunications service-provider or other large-scale mission-critical environments
• Knowledge of network orchestration assurance observability and automation platforms including Cisco Crosswork
• Experience establishing engineering governance and reusable automation frameworks across multiple teams
• Familiarity with cloud-native architectures microservices Kubernetes streaming technologies data platforms and AIOps
• Understanding of responsible AI data governance model lifecycle management and security-by-design
• Experience mentoring software engineers and helping organizations adopt modern software-engineering practices

Bachelor s degree with 12 or more years of relevant experience; master s degree with 8 or more years; PhD with 5 or more years; or equivalent relevant work experience. Extensive experience designing and delivering enterprise-grade software, automation, orchestration, or systems-integration solutions. Strong proficiency in software architecture principles, distributed systems, API design, event-driven architectures, data modelling, and integration patterns. Hands-on experience with Python or a comparable programming language, APIs, Git, automated testing, CI/CD, containers, and modern development practices. Experience architecting solutions that integrate network infrastructure, operational platforms, telemetry, data, and business workflows. Understanding of AI/ML concepts and their practical application to automation, analytics, and operational use cases. Demonstrated ability to lead cross-functional engineering teams and communicate effectively with tech.hnical and executive stakeholders. Experience with Cisco NSO or comparable orchestration platforms, including service modelling, lifecycle management, device integration and reusable automation components.

Nature of work

Onsite Full time

Onsite Full time

Hours of work

48 hours per week

Benefits

• Healthcare and Insurance
• Employee Stock Purchase program
• Flexible Spending Benefit
• Flex and Schooling Allowances and many more

Application start and end date

27th October for 4-5 weeks

Why This Role Matters

This role will shape the software foundations for scalable network automation and intelligent operations

The successful candidate will combine architecture leadership with practical engineering expertise helping transform automation into secure reusable capabilities that deliver sustained operational value

Why Cisco

At Cisco we re revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond We ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds These solutions provide customers with unparalleled security visibility and insights across the entire digital footprint Fueled by the depth and breadth of our technology we experiment and create meaningful solutions Add to that our worldwide network of doers and experts and you ll see that the opportunities to grow and build are limitless We work as a team collaborating with empathy to make really big things happen on a global scale Because our solutions are everywhere our impact is everywhere We are Cisco and our power starts with you