CREDIT AND COLLECTION ADVISOR

Johns Hopkins Aramco Healthcare (JHAH); Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading healthcare provider in Saudi Arabia is seeking a Credit and Collection Advisor responsible for managing patient accounts and overseeing collections to ensure timely payments. The position requires a bachelor's degree in accounting or finance and at least three years of relevant experience. The advisor will play a vital role in maintaining relationships with patients and insurance providers while optimizing cash flow in compliance with regulations.

Qualifications

• Minimum 3 years' experience in credit, collection, or related field, ideally in insurance or healthcare.
• Ability to manage billing inquiries, resolving disputes, and maintaining records.

Responsibilities

• Oversee daily patient accounts and credit/collections processes to ensure timely payments.
• Work closely with patients and insurance providers to maintain positive relationships.
• Review and follow up on overdue accounts, resolving issues related to outstanding balances.

Skills

Due Diligence Audit Reporting

Data Collection

Education

Bachelor’s degree in accounting, finance, or relevant healthcare finance

Job description

Job Description Summary

The Credit and Collection Advisor in healthcare is responsible for managing daily patient accounts and overseeing the credit and collections processes to ensure timely receipt of payments. This role involves, but is not limited to: handling billing inquiries, resolving disputes, managing overdue accounts, and working closely with patients and insurance providers. The advisor plays a key role in maintaining positive patient relationships while optimizing cash flow and adhering to healthcare regulations.

Minimum Education Requirement

Bachelor’s degree in accounting, finance, or relevant healthcare finance.

Years of Experience

Minimum 3 years' experience in credit, collection, or related field (ideally in an insurance or healthcare setting).

Operational Roles & Responsibilities:

• Accurately record and reconcile daily payments, addressing discrepancies between payment records and bank statements.
• Maintain up-to-date records of credit and collection activities, ensuring compliance with organizational policies and regulations.
• Adhere to internal policies and regulations, following procedures for handling patient accounts and staying informed on relevant regulations.
• Review and follow up on overdue patient accounts, contact patients regarding outstanding balances, and resolve any issues.

Functional Competencies

• Due Diligence Audit Reporting
• Data Collection