Courier Training Specialist

J&T Express; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a Training Coordinator to design and implement effective onboarding training programs for couriers. This role requires a dynamic individual with strong communication and organizational skills to enhance operational efficiency through tailored training sessions. The ideal candidate will possess a Bachelor's degree and have experience in training within the logistics industry. Join a forward-thinking company that values continuous improvement and offers opportunities for professional growth in the vibrant logistics market of Riyadh.

Qualifications

• 1+ year experience in training, logistics, or related field.
• Valid driver's license and compliance with local driving requirements.

Responsibilities

• Design onboarding training programs for couriers on procedures and safety.
• Monitor training effectiveness and gather feedback for improvements.

Skills

Communication Skills

Organizational Skills

Project Management

Bilingual Training (Urdu, Arabic, English)

Education

Bachelor's Degree

Job description

Responsibilities:

1. Design and implement onboarding training programs for couriers, covering operational procedures, customer service, and safety standards.
2. Conduct regular skill-enhancement training sessions to optimize pick-up and delivery efficiency based on company needs.
3. Assist in developing training materials (e.g., manuals, videos) tailored to the context of Riyadh.
4. Monitor training effectiveness, gather feedback, and continuously improve training programs.
5. Provide on-site operational guidance to address challenges faced by couriers in their daily work.
6. Collaborate with management to align training objectives with the company's business strategy.

Job Requirements:

1. Bachelor's degree or above, major not specified.
2. Valid driver's license (must comply with local driving requirements).
3. Minimum of 1 year of work experience, preferably in training, logistics, or a related field.
4. Familiarity with the culture, market, and logistics industry in Riyadh and the Middle East.
5. Strong communication and organizational skills, with the ability to independently manage training projects.
6. Fluent in English; proficiency in Arabic is a plus.
7. Willingness to travel and adapt to flexible working hours.

Preferred Qualifications:

1. Experience in training within the courier or logistics industry.
2. Ability to conduct bilingual training in Urdu, Arabic, and English.