Coordinator - Guest Services

Qiddiya Investment Company; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Services Facilitator IV to join their front-line team. This role is essential for delivering exceptional service to visitors and ensuring seamless operations across various administrative tasks. The ideal candidate will showcase strong communication skills, a professional demeanor, and the ability to multitask effectively in a dynamic environment. Join a forward-thinking company that is committed to building the Destination City of the future, where your contributions will play a vital role in creating memorable experiences.

Qualifications

• 1-3 years experience in a receptionist or client service role.
• Fluency in Arabic and English is preferred.

Responsibilities

• Welcome and assist visitors, ensuring a smooth experience.
• Maintain reception and common areas in clean condition.
• Assist HR with onboarding and clerical tasks.

Skills

Verbal Communication

Written Communication

Organizational Skills

Multitasking

Problem-Solving

Education

High School Diploma

Diploma Degree

Bachelor Degree

Tools

Microsoft Office Suite

General Office Equipment

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Qiddiya Investment Company is searching for a skilled Services Facilitator IV to enhance our front-line team. As a pivotal member of our organization, you will be the face of our company, responsible for providing exceptional service to our visitors and ensuring smooth operation across various administrative tasks. Your ability to communicate effectively and maintain a welcoming environment will be crucial in supporting Qiddiya's vision.

Responsibilities

1. Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room.
2. Maintain reception and common spaces in a tidy and clean condition.
3. Connect and transfer calls to relevant department/stakeholder and handle queries as needed.
4. Assist the HR team with onboarding and termination activities and processes.
5. Conduct basic clerical tasks such as copying documents, booking meeting rooms, etc.
6. Receive and distribute delivery mails to appropriate stakeholders in an accurate and timely manner.
7. Arrange airport collection to specified individuals as and when needed.
8. Maintain office supplies and services such as stationery, equipment.

Desired Candidate Profile

• High School, Diploma degree or Bachelor Degree in a relevant field.
• 1-3 years of experience as a receptionist or in a client service environment.
• Strong verbal and written communication abilities to effectively liaise with visitors and team members.
• Excellent organizational skills and a keen eye for detail, capable of multitasking under pressure.
• Familiarity with Microsoft Office Suite and general office equipment.
• Professional attitude and demeanor, representing the company positively.
• Fluency in Arabic and English is preferred.
• Ability to think critically and resolve issues as they arise.

Join us in building the Destination City of the future!

Company Industry

• Entertainment
• Recreation
• Theme Parks

Department / Functional Area

• Administration