Contract - Charles River Derivatives Application Support Analyst - KSA-Based, 12-months and ext[...]

S.P.S People FZE; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global consulting company is seeking a highly skilled CRD Application Support expert for a long-term contractor role in Riyadh. The candidate will provide essential support for the CRD application, ensuring system performance and collaborating with end-users to enhance functionality. This role requires a strong background in application support and finance technology, with hands-on experience in CRD. 

Qualifications

• Minimum 3 years experience in application support in financial services.
• Hands-on experience with CRD platform is required.
• Strong understanding of trade order and portfolio management workflows.

Responsibilities

• Provide daily operational support for the CRD application.
• Troubleshoot and resolve functional and technical issues.
• Monitor system performance and address potential issues.

Skills

Problem-solving

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Computer Science, Finance, Information Technology, or a related field

Tools

Charles River Derivatives (CRD) platform

Job description

Our client, a global consulting company is seeking a highly skilled and motivated Charles River Derivatives (CRD) Application Support expert to join their team in Riyadh, KSA. This is a long-term contractor role, for a 12-month period with possible extensions. The role is full-time and a successful candidate should be based on-site in Riyadh, KSA. The successful candidate will be responsible for providing technical and functional support for the CRD application. This role involves troubleshooting, system monitoring, issue resolution, testing and deployment of new system releases and enhancements, and collaborating with cross-functional teams to ensure the smooth operation of the platform.

Responsibilities :

• Provide daily operational support for the Charles River Derivatives (CRD) application, ensuring system stability and performance;
• Troubleshoot and resolve functional and technical issues related to derivatives workflows within CRD;
• Monitor system performance, logs, and alerts to proactively identify and address potential issues;
• Work closely with end-users, including portfolio managers, traders, compliance officers, and IT teams, to resolve issues and improve system functionality;
• Perform application configuration, user access management, and support system upgrades or patches;
• Assist in testing and deployment of new application releases and enhancements;
• Document troubleshooting steps, resolutions, and best practices to enhance knowledge sharing;
• Train users on application features, workflows, and best practices.

Requirements

Required Qualifications :

• Bachelor’s degree in Computer Science , Finance, Information Technology, or a related field;
• 3+ years of experience in application support, preferably within the financial services industry;
• Hands-on experience with the CRD platform;
• Strong understanding of trade order management, portfolio management, compliance, and derivatives trading workflows;
• Excellent problem-solving and analytical skills with strong attention to detail;
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and business teams;
• Ability to work independently and manage multiple priorities in a fast-paced environment.

A competitive package shall be discussed with the shortlisted candidates.