Develop clear, compelling, and business-oriented content for IT change management, including announcements, newsletters, presentations, reports, and other communication materials.
Translate technical concepts into business language that highlights the value IT brings to the organization.
Work closely with IT teams, project managers, and leadership to gather information and craft effective messaging.
Ensure communication materials align with branding guidelines and change management best practices.
Required Competencies & Skills:
Strong business writing skills, with the ability to create clear and engaging content.
Ability to translate technical IT concepts into business-friendly messaging.
Experience in creating presentations, reports, newsletters, and announcements.
Strong storytelling skills to highlight the business value of IT services.
Background in IT (Infrastructure, Operations, Digital Transformation, or related fields).
Ability to interact with IT leadership, project managers, and cross-functional teams.
Strong interpersonal skills to gather insights and craft meaningful messages.
Experience in supporting organizational change and engagement initiatives.
Creative mindset to present technical content in an engaging way.
Experience in visual content creation (PowerPoint design, infographics, or basic graphic tools).