Commercial Manager

Hilton; Riyadh; On-site; SAR 262,000 - 338,000; Full time

Job summary

A leading global hospitality company is seeking an experienced Commercial Manager to drive revenue and develop the commercial team. The ideal candidate will have over 3 years in a revenue generating role, experience in managing teams, and strong financial acumen. This role emphasizes maximizing profits through strategic implementation. Join a team dedicated to providing exceptional guest experiences in a dynamic environment.

Qualifications

• Minimum of 3+ years in a revenue generating role in hospitality.
• 3+ years of experience presenting sales plans to senior executives.
• 3+ years working in a collaborative/matrixed environment.
• Experience managing sales or commercial teams is required.

Responsibilities

• Lead and develop the commercial team and manage performance based on KPIs.
• Drive budget and forecast implementation through a commercial strategy.
• Ensure maximization of profits in line with financial targets.
• Develop strong relationships with stakeholders to ensure commercial benefits.

Skills

Hospitality industry experience

Revenue generation

Sales presentations

Collaborative environment

Financial decision making

Team management

Fluent in English

Job description

A Commercial Manager will be lead, coach, develop, recruit and retain future talents.

He / she will manage performance, develop and evaluate the commercial team members on the agreed KPI’s, whilst working effectively as part of a 4D structure on property.

Specifically, a Commercial Manager will perform the following tasks to the highest standards

Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available.

Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&E, F&B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.

Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.

Ensure Business Review Guidelines (current to + 5 years) all Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.

Support various On Property, RDOS’s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities.

Liaise with regional support and brand teams to provide maximum benefit to hotel performance.

Support the Cluster Revenue Managers / On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.

Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.

Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.

Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).

Keeps in touch with Market trends and review / amend strategies accordingly in line with the evolving market conditions.

Participate in the leadership activity of the Hotel and Region.

What are we looking for?

A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

Minimum of 3+ year’s hospitality / travel industry experience in a revenue generating or commercial services role.

Minimum of 3+ years of experience presenting sales plans, presentations, etc.

to senior level executives and constituent groups

3+ experience working in a collaborative / matrixed environment

3+ years working with departmental financial data to make strategic / tactical decisions

3+ years of experience evaluating and identifying business opportunities for a business

At least 3 years of experience managing a sales or commercial team

Fluent in English

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions

3+ years working in a multi-complex hotel / travel industry environment

Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance

Local language, strong attribute to have

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Work Locations

DoubleTree by Hilton Casablanca City Centre

Schedule

Full-time

Brand

Doubletree by Hilton

Sales

Candidates should have a minimum of 3 years of experience in a revenue-generating or commercial services role within the hospitality industry.

Experience in managing a sales or commercial team and presenting to senior executives is also required.