Commercial Manager

Hilton Worldwide, Inc.; Medina; On-site; SAR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company seeks a Commercial Manager for their hotel in Medina. This role involves overseeing strategic management, assisting with revenue and marketing tasks, and ensuring compliance with Hilton standards. Ideal candidates will have a strong leadership background in international hotels and proficiency in both English and Chinese.

Qualifications

• Minimum 3 years of experience in a similar role within international chain hotels.
• Proficiency in English and Chinese.
• Knowledge of market trends and crisis management.

Responsibilities

• Assist the General Manager with revenue, marketing, and business development tasks.
• Develop and implement budgets, work plans, and marketing strategies.
• Oversee human resources functions, including recruitment and training.

Skills

Leadership

Communication

Organizational Skills

Education

University degree

Job description

Job Description - Commercial Manager (HOT0B6AG)

Job Number:

HOT0B6AG

Work Location:

Dar Al Ajwa Hotel Madinah, Tapestry Collection by Hilton, 6991 Pedestrian Walkway within the Central Area Madinah 42311

Hilton, with thousands of hotels in over 100 countries, offers numerous opportunities to delight guests. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and others.

If you value the impact of global travel, you might be the right fit for our team. Hilton is committed to delighting guests, team members, and owners alike.

The Commercial Manager oversees the hotel’s strategic management, working closely with senior team members including the General Manager, Directors of Operations, Finance, and Human Resources. This role supports strategic planning and business development, ensuring brand standards, corporate image, and hotel integrity are maintained.

Key Responsibilities:

• Assist the General Manager with revenue, marketing, and business development tasks.
• Manage Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications.
• Lead the business team to meet key performance indicators, including profitability and guest satisfaction.
• Develop and implement budgets, work plans, policies, and marketing strategies.
• Supervise marketing activities and market research.
• Set pricing strategies and sales targets.
• Manage departmental resources, expenses, and budgets.
• Oversee human resources functions within the department, including recruitment, training, and performance evaluations.
• Maintain customer relations and ensure service quality.
• Ensure compliance with Hilton standards and hotel safety policies.
• Participate in sales activities and promote the hotel locally and internationally.
• Perform additional duties as assigned.

Qualifications:

• University degree.
• Minimum 3 years of experience in a similar role within international chain hotels.
• Proficiency in English and Chinese.
• Strong leadership, communication, and organizational skills.
• Knowledge of market trends and crisis management.
• Ability to lead and develop teams.

Working at Hilton:

Hilton is a leading global hospitality company dedicated to providing exceptional guest experiences. We value our team members and strive to create a warm, welcoming environment where everyone can thrive.