Collections & Claims Specialist KSA

Unilever Brazil; Jeddah; On-site; SAR 100,000 - 130,000; Full time

Job summary

A leading multinational company in Saudi Arabia is seeking a skilled professional for cash collection and claims management. You will manage customer accounts, resolve disputes, and ensure compliance. The ideal candidate holds a Bachelor’s degree and has at least three years of relevant experience. This role supports a diverse and inclusive environment, focusing on high performance and operational excellence.

Benefits

Inclusive work environment

Career development opportunities

Qualifications

• Minimum 3 years of work experience in accounts receivables or claims management.
• Ability to manage disputes and risks to collection.
• Experience working with cross-functional teams.

Responsibilities

• Track open invoices to manage Days Sales Outstanding (DSO).
• Ensure compliant and reconciled customer accounts.
• Conduct monthly meetings to update on open actions.

Skills

Communication skills

Multitasking

Business acumen

Experience in collections

Education

Bachelor’s Degree in Business/Accounting/Finance or Supply Chain

Tools

Excel

SAP

Job description

JOB PURPOSE

This role exists to ensure operational excellence in the end-to-end cash collection and claims management cycle.Corresponding with customers to close open invoices, settleclaims, resolve disputes,and reconcile balances. Coordinating with colleagues inlogistics and salesfor open actions and to highlight risks or manage bad debts.You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• Proactively tracking open invoicesto manage the Days Sales Outstanding (DSO)

• Accurate and timely claims analysis and settlement with customers

• Ensure compliant and reconciled customer accounts

• Managing open items and aged balances to tackle disputes or risks to collection

• Cross-functional interactions with sales and logistics teams

• Monthly meeting with the cash & claims team and leadership to update on open actions, opportunities, or risks

REQUIRED QUALIFICATIONS

• Bachelor’s Degree, preferably in business/accounting/finance or supply chain

• Minimum 3 years of work experience, ideally in accounts receivables, collections, or claims management

PREFERRED QUALIFICATIONS

• Experience in working across cross-functional teams and with external stakeholders

• Experience of working with key information systems (Excel, SAP)

• Excellent communication skills - Impactful and flexible communication

• Multitasking and ability to work with different ad hoc issues.

• Strong business acumen, passion for high performance

At Unilever, inclusion is at the heart of everything we do.We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.