Collection Specialist

LAWAZEM | لوازم; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is looking for a detail-oriented Collection Specialist to enhance its financial team. This role involves managing the collection process for overdue accounts, ensuring timely payments, and fostering positive customer relationships. The ideal candidate will possess strong communication and negotiation skills, along with a solid understanding of collection laws. Join a dynamic team where your contributions will directly impact financial success and customer satisfaction. If you thrive in a proactive environment and enjoy problem-solving, this opportunity is perfect for you.

Qualifications

• Proven experience as a Collection Specialist or similar role.
• Strong understanding of collection laws and regulations.

Responsibilities

• Contact customers to collect overdue payments.
• Negotiate payment arrangements for delinquent accounts.
• Prepare regular reports on collection progress.

Skills

Communication Skills

Problem-Solving

Negotiation Skills

Analytical Skills

Education

Bachelor's degree in Finance

Bachelor's degree in Accounting

Tools

Accounting Software

MS Office

Job description

LAWAZEM is seeking a detail-oriented and proactive Collection Specialist to join our financial team. In this role, you will be responsible for managing the collection process for overdue accounts, ensuring timely payments, and maintaining positive relationships with customers. The ideal candidate will have strong communication skills and a knack for problem-solving.

Responsibilities:

• Contact customers via phone, email, and letter to collect overdue payments
• Review and analyze account statements to identify outstanding balances and discrepancies
• Negotiate payment arrangements and establish payment plans for delinquent accounts
• Maintain accurate records of customer interactions and collection efforts in the CRM system
• Work closely with the accounting team to resolve billing disputes and discrepancies
• Monitor accounts periodically to ensure that payments are made as agreed
• Prepare regular reports on collection progress and status of overdue accounts
• Keep up with industry regulations and company policies regarding collections
  
  
  

Requirements

• Bachelor's degree in Finance, Accounting, or a related field
• Proven experience as a Collection Specialist or similar role
• Strong understanding of collection laws and regulations
• Excellent verbal and written communication skills
• Effective negotiation and persuasion skills
• Detail-oriented with strong analytical skills
• Proficiency in using accounting software and MS Office applications
• Ability to handle sensitive and confidential information
• Fluent in Arabic and English