Collection & Recovery Lead - Saudi National - Jeddah

Imdad; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading company in Jeddah is seeking a Collection Team Lead to manage overdue accounts and lead a team of collectors. The ideal candidate will have at least 5 years of experience in corporate collections and possess strong communication skills in both English and Arabic. This role involves setting collection plans, monitoring accounts, and collaborating with management to suggest repayment schedules. Candidates with a finance or accounting background will be preferred.

Qualifications

• Minimum 5 years high volume corporate field collections experience.
• Accounts Receivable knowledge/experience is an add value.
• Ability to prioritize and manage multiple responsibilities.

Responsibilities

• Lead a team of collectors and set collection plans.
• Locate and monitor overdue accounts using automated systems.
• Communicate with customers to determine reasons for overdue payments.

Skills

Communication

Teamwork

Organizational Skills

Customer Focus

Attention to Detail

Target Orientation

Education

Bachelor or Master Degree in a related field

Tools

MS Office (Excel)

Job description

The Collection Team Lead is responsible for following up with the overdue accounts receivable, collect payments from private and government entities, make sure documents are reported properly, and cooperate with accounts to correct errors, solve problems and answer inquiries, in addition to leading a team of collectors in the assigned territory.

Job Responsibilities:

• To lead a team of collectors, including setting collection plan to follow-up collectors & to prepare a monthly assessment.
• Locate and monitor overdue accounts, using computers and a variety of automated systems.
• Communicate with customers by telephone, mail or in person to determine reasons for overdue payments and to review the terms of sales, service, or sales contracts terms.
• Suggest to the management debt repayment or repayment schedules, based on customers' financial situations through collaboration with Senior Credit Officer.
• Record information about financial status of customers and status of collection efforts on available IT system.
• Persuade customers to pay amounts due on credit accounts, or non-payable checks.
• Knowledge of Billing and Collections procedures in addition (Finance or Accounting Background).

Minimum Qualifications:

• Minimum 5 years High Volume corporate field Collections experience.
• Bachelor or Master Degree in a related field.
• Accounts Receivable with proven record of knowledge/experience will be considered an add value.
• Ability to prioritize and manage multiple responsibilities.

Required Skills:

• Good written and verbal communications skills in English / Arabic.
• Sound knowledge of MS Office (Excel).
• Team player, Excellent Communicator, organized, pro-active and customer focused, strong attention to detail, target oriented.