Cluster Sales Manager

Hilton Worldwide, Inc.; Makkah Al Mukarramah; On-site; USD 40,000 - 70,000; Full time

Job summary

A leading hotel chain is seeking a Cluster Sales Manager in Makkah. The successful candidate will analyze market trends, develop customer accounts, and drive business to enhance market share. This role demands strong sales experience, excellent communication skills, and a relevant degree to succeed in a competitive hospitality environment.

Qualifications

• Experience in sales with a proven ability to close deals.
• Knowledge of the local market and hospitality industry.
• Flexibility and adaptability to different situations.

Responsibilities

• Analyze local market trends and competitor activity to identify business leads.
• Negotiate room rates/packages with corporate clients.
• Develop customer accounts and drive business into the hotel.

Skills

Communication

Customer service

Sales

Market analysis

Education

Degree-level qualification in a relevant field

Job description

Job Description - Cluster Sales Manager (HOT0BNNJ)

Job Number:

HOT0BNNJ

Work Locations

Hilton Suites Makkah Harram Area Makkah 844

A Cluster Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Cluster Sales Manager, you will:

• Analyze local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the hotel/cluster and increase market share
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media
• Prepare contracts in accordance with current business and pricing conditions
• Work within current strategies and recognize potential opportunities
• Collaborate with hotel departments to create an exceptional guest experience and build sales programs
• Attend sales events as required
• Produce accurate reports on appointments, calls, and leads for management
• Respond promptly and professionally to customer queries
• Manage staff performance according to company policies
• Recruit, train, and develop the sales team

What are we looking for?

To succeed as a Cluster Sales Manager, you should:

• Maintain a positive attitude and good communication skills
• Be committed to high customer service standards
• Be flexible and adaptable to different situations
• Work well under pressure and independently
• Have experience in sales with a proven ability to close deals

Preferred qualifications and skills include:

• Knowledge of the local market and hospitality industry
• Passion for sales and achieving targets
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels to mid-priced options. With nearly a century of experience, Hilton provides exceptional guest experiences worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are at the heart of this mission, creating memorable experiences every day.