Cluster Sales Coordinator

Hilton Hotels; Makkah Al Mukarramah; On-site; SAR 35,000 - 50,000; Full time

Job summary

A leading hotel brand is seeking a Cluster Sales Coordinator to support their Sales team in developing future and repeat business. The role includes identifying sales leads, producing quotations, and maintaining customer satisfaction to maximize revenue while ensuring excellent communication and administrative skills.

Qualifications

• Previous experience in a sales role is advantageous.
• Relevant degree from an academic institution is preferred.

Responsibilities

• Identify new contacts and develop sales leads.
• Monitor customer satisfaction and resolve issues.
• Produce accurate reports for management.

Skills

Excellent communication skills

High level of IT skills

Proactive approach

Excellent organisational skills

Education

Relevant degree in sales or business discipline

Tools

Excel

PowerPoint

Word

Job description

A Cluster Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.

A Cluster Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.

What will I be doing?

As Cluster Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
• Understand fully the hotel amenities, packages and promotions
• Generate and develop sales leads and contact potential clients to build business relationships
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and carry out Hotel show rounds

What are we looking for?

A Cluster Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent communication skills
• High level of IT skills, including Excel, PowerPoint, and Word
• Proactive approach to meeting deadlines and targets
• Excellent organisational and administration skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a sales role
• Relevant degree, in a sales or business discipline, from an academic institution

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