Clubhouse Host/ess

Four Seasons Hotel; Saudi Arabia; On-site; SAR 24,000 - 36,000; Full time

Job summary

Join a leading hotel as a Hostess, where you will create exceptional first impressions for guests. Your role involves managing reservations and ensuring a welcoming atmosphere. You'll provide timely information about amenities and maintain high service standards. Enjoy a range of benefits including housing, transportation, and medical insurance.

Benefits

Basic Salary

Live Out Allowance

Travel Allowance

Housing provided

30 days vacation

10 days public holidays

Complimentary employee meals

Medical Insurance

Life Insurance

Growth and Development opportunities

Qualifications

• Six to twelve months of experience in hospitality or similar environment.
• Knowledge of Four Seasons service standards.

Responsibilities

• Greet and seat guests, manage reservations.
• Provide information about resort amenities and local attractions.

Skills

Communication

Customer Service

Education

High school education

Tools

Reservation Systems

Job description

As a Hostess at Four Seasons Red Sea, you will play a pivotal role in creating the first impression for our guests. You will warmly greet and seat guests, manage reservations, and address any inquiries they may have, ensuring each guest receives a seamless and exceptional experience from the moment they arrive.

Your key responsibilities will include efficiently managing guest reservations, ensuring a smooth transition from arrival to seating, and maintaining high levels of service throughout the guest's visit. In addition, you will assist in managing the flow of guests to optimize seating arrangements while ensuring the atmosphere remains welcoming and organized.

You will be expected to provide timely and accurate information to guests, including details about resort amenities and local attractions. Your role is crucial in maintaining a professional and courteous environment and ensuring guests feel valued and appreciated throughout their time at the resort.

About the Role:

As a Hostess at Four Seasons Red Sea, you will play a pivotal role in creating the first impression for our guests. You will warmly greet and seat guests, manage reservations, and address any inquiries they may have, ensuring each guest receives a seamless and exceptional experience from the moment they arrive.

Your key responsibilities will include efficiently managing guest reservations, ensuring a smooth transition from arrival to seating, and maintaining high levels of service throughout the guest's visit. In addition, you will assist in managing the flow of guests to optimize seating arrangements while ensuring the atmosphere remains welcoming and organized.

You will be expected to provide timely and accurate information to guests, including details about resort amenities and local attractions. Your role is crucial in maintaining a professional and courteous environment and ensuring guests feel valued and appreciated throughout their time at the resort.

Knowledge and Skills:

• High school education or equivalent experience.

• Six to twelve months of experience in restaurant, food and beverage, or a similar hospitality environment.

• Knowledge of Four Seasons service standards, policies, and operations.

• Basic computer skills and familiarity with reservation systems.

• Excellent verbal and written communication skills in English.

What to Expect:

• Basic Salary, Live Out Allowance, and Travel Allowance (if applicable)

• Housing and transportation are provided

• 30 days vacation annually.

• 10 days of public holidays per year.

• Complimentary employee meals.

• Medical Insurance.

• Life Insurance.

• Employee Assistance Program.

• Worldwide Complimentary Room Nights with Four Seasons.

• Laundry/dry cleaning for work attire.

• Growth and Development opportunities.

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