Cloud Kitchen Operations Manager

Snaphunt; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

An ambitious startup is seeking a dynamic Operations Manager to spearhead the launch and daily operations of a cloud kitchen specializing in premium pasta. This role offers the chance to make a significant impact by optimizing operational processes, managing a talented team, and ensuring the highest standards of food safety and quality. The ideal candidate will thrive in a fast-paced environment, leveraging their expertise in operations management and food production to drive innovation and efficiency. Join a forward-thinking company dedicated to quality, teamwork, and continuous improvement, and play a crucial role in shaping the future of food manufacturing.

Benefits

Empowering Employees

Opportunity to make a positive impact

Great work environment

Qualifications

• 5-8 years in operations management, preferably in food production.
• Proficient in cloud kitchen technologies and food safety standards.

Responsibilities

• Oversee daily operations, ensuring quality and compliance.
• Manage inventory and supply chain, negotiating with suppliers.
• Lead a high-performance kitchen team, fostering a culture of quality.

Skills

Operations Management

Food Safety (HACCP)

Data Analysis

Inventory Management

Team Leadership

Supplier Negotiation

Education

Bachelor’s Degree in Operations Management

Bachelor’s Degree in Food Technology

Bachelor’s Degree in Industrial Engineering

Bachelor’s Degree in Business Administration

Tools

Order Management Systems

Inventory Management Systems

Scheduling Tools

Collaboration Platforms

Quality Management Systems

Job description

The Offer

• Empowering Employees
• Opportunity to make a positive impact
• Great work environment

The Job

Key Responsibilities :

1. Daily Operations and Production Oversight
2. Supervise the production workflow, including preparation, cooking, packaging, and delivery.
3. Conduct daily kitchen inspections to ensure hygiene, safety, and operational readiness.
4. Coordinate daily production meetings with the head chef and preparation teams to review production schedules and volume forecasts.
5. Monitor and enforce adherence to Standard Operating Procedures (SOPs), recipe consistency, food safety (HACCP), and hygiene standards.
6. Directly oversee peak operational periods (lunch, dinner rushes), ensuring fast and flawless execution.
7. Manage the daily post-shift reporting, performance analytics, and plan for the next day's operations.

2. Quality Assurance and Compliance

1. Establish and monitor quality control measures at all production stages.
2. Ensure compliance with local food regulatory authorities and internal HACCP programs.
3. Lead food safety audits, health inspections, and internal quality evaluations.

3. Supply Chain and Inventory Management

1. Manage inventory levels using digital inventory management tools.
2. Monitor ingredient quality, raw material usage, and order replenishment based on forecasts.
3. Negotiate with suppliers to maintain cost control without compromising quality.

4. Team Leadership and Culture Development

1. Recruit, train, and develop a high-performance kitchen operations team.
2. Foster a culture of quality, teamwork, transparency, and continuous learning aligned with company values.
3. Lead regular team briefings, feedback sessions, and structured operational training.

5. Performance Management and Reporting

1. Track and analyze KPIs such as order fulfillment time, production efficiency, customer rating improvements, waste reduction, and cost per order.
2. Utilize digital analytics tools (e.g., Tableau, Google Analytics) to generate operational insights.
3. Prepare weekly and monthly performance reports for senior management.

6. Technology and Systems Management

1. Oversee the usage and optimization of operational systems including :
2. Order Management Systems
3. Inventory Management Systems
4. Scheduling and Workforce Management Tools
5. Collaboration Platforms
6. Quality Management Systems (HACCP compliance tools)

7. Continuous Improvement Initiatives

1. Lead projects to improve operational efficiency, reduce waste, and enhance product quality.
2. Drive initiatives for recipe innovation, packaging improvement, and service delivery upgrades.
3. Foster a mindset of innovation and proactive problem-solving within the operations team.

Education :

Bachelor’s Degree in Operations Management, Food Technology, Industrial Engineering, Business Administration, or a related field.

Experience :

5–8 years of experience in operations management, preferably within cloud kitchens, food production, or quick-service restaurant environments.

Prior experience launching or scaling food manufacturing units / startups is a major advantage.

The Profile

Proficient in cloud kitchen operational technologies (POS, OMS, Inventory Systems).

Strong analytical skills, with the ability to leverage data dashboards and KPIs to drive decisions.

Advanced understanding of food safety (HACCP, ISO 22000 standards)

Ability to lead in a fast-paced, dynamic environment.

Strong attention to detail and commitment to product consistency.

High adaptability, resilience under pressure, and excellent interpersonal communication.

Team-first leadership style, valuing collaboration, discipline, and innovation.

You are a strong team player who can manage multiple stakeholders

You are a strong networker & relationship builder

You pay strong attention to detail and deliver work that is of a high standard

The Employer

Our client is seeking a highly skilled and hands-on Operations Manager to lead the launch and day-to-day operations of our cloud kitchen specializing in premium pasta manufacturing and recipes.

The ideal candidate will have strong operational leadership, food production experience (preferably in cloud kitchens or fast-paced food manufacturing setups), and a proactive mindset to build and continuously optimize the operational processes, supply chain, and team culture.

This is a unique opportunity to join an ambitious startup dedicated to quality, innovation, speed, and exceptional teamwork.