Cloud Kitchen Manager – Fine-Casual Dining Restaurant (Saudi Arabia)

Cutting Edge Recruitment; Jeddah; On-site; SAR 60,000 - 100,000; Full time

Job summary

An innovative cloud kitchen is seeking a proactive Cloud Kitchen Manager to lead operations and ensure high-quality food production. This role involves managing staff, optimizing order processes, and coordinating with delivery partners to enhance customer satisfaction. The ideal candidate will have a strong background in kitchen management and operational efficiency, along with excellent leadership skills. Join a dynamic and collaborative environment in a rapidly growing industry, where your contributions will directly impact the success of the business and the satisfaction of customers. If you are passionate about food and operations, this is the perfect opportunity for you.

Benefits

Competitive salary package

Housing allowance

Transportation allowance

Medical insurance

Growth opportunities

Qualifications

• Proven experience in kitchen management or food delivery operations.
• Strong knowledge of inventory management and logistics.

Responsibilities

• Manage day-to-day operations of the cloud kitchen ensuring efficiency.
• Oversee order processing and monitor kitchen equipment.

Skills

Operational Efficiency

Customer Orientation

Data Analysis

Leadership

Attention to Detail

Problem-solving

Ability to work under pressure

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Tools

Talabat

Jahez

HungerStation

Job description

Role Overview:

We are seeking a highly organized and proactive Cloud Kitchen Manager to oversee the operations of a cloud kitchen facility. In this role, you will manage kitchen staff, streamline order processes, and coordinate with delivery platforms to ensure seamless operations. Additionally, you will be responsible for maintaining high-quality food production and ensuring customer satisfaction. The ideal candidate will have a strong background in operations and leadership, along with a deep understanding of delivery-focused food businesses.

Cloud Kitchen Manager Key Responsibilities:

1. Operational Management:

• Manage the day-to-day operations of the cloud kitchen, ensuring efficiency and seamless workflow.
• Oversee order processing, prioritizing timely and accurate preparation for deliveries.
• Monitor kitchen equipment regularly to ensure functionality and arrange for necessary maintenance.
• Ensure compliance with health, safety, and food hygiene standards, adhering to Saudi regulations.
• Work towards optimizing operational performance while maintaining high standards of service and quality.

2. Staff Management:

• Recruit, train, and supervise kitchen staff to maintain high performance and productivity.
• Schedule staff shifts to ensure adequate coverage during peak hours.
• Conduct performance reviews and provide coaching or training as needed.

3. Delivery Coordination:

• Act as the point of contact for delivery partners like Talabat, Jahez, or HungerStation.
• Monitor delivery times and resolve logistical or operational issues.
• Ensure proper packaging to maintain food quality during transportation.

4. Quality Control:

• Implement and monitor quality assurance processes to maintain consistent food standards.
• Conduct regular audits to ensure compliance with food safety regulations.
• Address and resolve customer complaints or quality-related issues promptly.

5. Inventory and Supply Chain Management:

• Monitor inventory levels and coordinate with suppliers for timely replenishment of stock.
• Optimize purchasing processes to minimize wastage and control costs.
• Track and forecast inventory needs based on demand trends.

6. Financial Oversight:

• Assist in budgeting and financial planning for the kitchen.
• Monitor costs related to food production, labor, and delivery operations.
• Analyze key performance indicators (KPIs) to identify areas for cost reduction.

7. Marketing and Business Development Support:

• Collaborate with marketing teams to coordinate promotions on delivery platforms.
• Work closely with chefs to introduce new menu items or virtual brands.
• Use data analytics to identify popular dishes and optimize pricing.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience in kitchen management, cloud kitchens, or food delivery operations.
• Strong knowledge of inventory management, logistics, and food production processes.
• Proficiency in delivery management platforms (e.g., Talabat, Jahez, HungerStation).
• Excellent leadership, organizational, and problem-solving skills.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of Saudi food safety regulations is a plus.
• Fluent in English; Arabic language skills are an advantage.

Key Competencies:

• Operational Efficiency: Demonstrated ability to streamline processes and improve kitchen productivity.
• Customer Orientation: Strong focus on delivering excellent customer service.
• Data Analysis: Leverage analytics to drive improvements in operational and financial performance.
• Leadership: Capably lead and motivate a team to achieve high performance.
• Attention to Detail: Ensure all aspects of kitchen operations meet the highest standards.

What We Offer:

• Competitive salary package, including housing and transportation allowances.
• Medical insurance and other benefits as per Saudi labor laws.
• Opportunity to grow with a fast-expanding cloud kitchen business.
• Dynamic and collaborative work environment in a growing industry.

How to Apply:

Please submit your resume, a cover letter, and a portfolio of your culinary and plating work. We look forward to discovering a visionary chef to lead our kitchen and create unforgettable experiences.